Marketplace Consultant, Strategic Accounts Service

Amazon; Brasília; Presencial; BRL 80.000 - 100.000; Tempo integral

Resumo da oferta

A leading e-commerce company in Brazil is seeking a Marketplace Consultant to support Selling Partners in achieving their business goals. The role requires strong analytical and communication skills, with responsibilities including managing a portfolio, producing insights, and advising on strategies. The ideal candidate will have experience in e-commerce and be comfortable working in a dynamic environment. Join to enhance the success of Selling Partners on Amazon.

Serviços

Diversity and Inclusion initiatives

Career development opportunities

Flexible work environment

Qualificações

• Fluent English speaker, writer and reader.
• Experience in prospecting, qualifying, and cold-calling companies.
• Comfortable influencing external stakeholders.

Responsabilidades

• Manage a portfolio of Selling Partners and develop strategies.
• Produce business recommendations using analytical tools.
• Consult Selling Partners on opportunities and their business impact.
• Educate Selling Partners on Amazon’s solutions.

Conhecimentos

Analytical skills

Communication

Relationship building

E-commerce knowledge

Formação académica

Professional or military experience

Ferramentas

Microsoft Office

Data analysis tools

Descrição da oferta de emprego

Description

At Amazon Brazil we value Diversity, Equity and Inclusion (DEI) in all our job positions, therefore, we act intentionally so that our internal environment reflect the plurality of the businesses we play and the customers we serve! In Brazil, we have a Diversity, Equity and Inclusion squad, which is formed by representatives from different roles and areas, as we understand that this agenda must have different perspectives and multiple experience! Our leadership is committed and understands more and more their role in sharing and acting on our leadership principles, with the purpose of ‘Strive to Be Earth's Best Employer’. Understanding our responsibility and our need for chanAt Amazon Brazil we value Diversity, Equity and Inclusion (DEI) in all our job positions, therefore, we act intentionally so that our internal environment reflect the plurality of the businesses we play and the customers we serve.

In Brazil, we have a Diversity, Equity and Inclusion squad, which is formed by representatives from different roles and areas, as we understand that this agenda must have different perspectives and multiple experiences. Our leadership is committed and understands more and more their role in sharing and acting on our leadership principles, with the purpose of ‘Strive to Be Earth's Best Employer’. Understanding our responsibility and our need for change, we are conscientious that ‘Success and Scale Bring Broad Responsibility’.

Our affinity groups are built from and by volunteers from different businesses and they are an active part of our DE&I strategies definition. Besides that, they act as ambassadors of this agenda, and they will support you from Day1. Remember, at Amazon ‘It’s always Day1’. Our groups are organized in the following fronts: BEN - Black Employee Network, Women@Amazon, Glamazon (LGBTQIA+) and People With Disabilities, to be launched in 2022. ge, we are conscientious that ‘Success and Scale Bring Broad Responsibility’. Our affinity groups are built from and by volunteers from different businesses and they are an active part of our DE&I strategies definition. Besides that, they act as ambassadors of this agenda, and they will support you from Day1. Remember, at Amazon ‘It’s always Day1’. Our groups are organized in the following fronts: BEN - Black Employee Network, Women@Amazon, Glamazon (LGBTQIA+) and People With Disabilities, to be launched in 2022.

Job Description:

Are you interested in innovating to deliver a world-class level of service to Amazon’s Selling Partners?

With increasing complexity of today’s e-commerce and rise of opportunities, the Amazon Marketplace Paid Services (AMPS) team aims to leverage the full potential of each Amazon Selling Partner on Amazon. Our team provides leading-edge strategic consultancy using a data-driven, collaborative, and customer-focused approach to support our Selling Partners to achieve their goals. Our holistic service offering addresses advice on all facets of the Amazon Marketplace including topics such as Expansion, Portfolio Optimization, Fulfillment Strategy, Product Presentation, Promotions, Advertising Strategy and Brand Building. In parallel to this strategic support, we also help our Selling Partners to solve their most pressing operational challenges.

Your objective is to support Selling Partners to drive their business growth and program satisfaction by working backwards from their individual targets and developing a roadmap together with your Selling Partners. In addition, you use your analytical know-how to proactively identify untapped potential of each Selling Partner. The Marketplace Consultant will be responsible for identifying and building long-term relationships with key influencers and decision-makers within the prospective accounts. Given the early stage of the AMPS program you will also be responsible for developing processes, tools and content for this new service. You will be a key part of developing our portfolio of Paid Services solutions alongside cross functional teams and colleagues in other countries.

The ideal candidate will be comfortable influencing external stakeholders, will have strong analytical skills, and a track record of using data and tools to drive business growth and be comfortable operating in an ambiguous environment given the early stage of Paid Services program.

Key job responsibilities

Manage a portfolio of Selling Partners to develop individual strategies, manage timelines, expectations and owning communications

Produce profound business recommendations and actionable insights by using a wide set of analytical tools to interpret customer data

Use your comprehensive Amazon knowledge to leverage our solutions for Selling Partners' objectives.

Consult your Selling Partners on opportunities derived and potential business impact

Be a proficient sparring partner to your selling partner guiding the execution of strategic plans, answer ad-hoc questions, and help overcome operational and subject-specific challenges that appear along the way

Gain the trust of each managed selling partner by close collaboration and delivering results.

Use trust to build and maintain strong relationships with your stakeholders

Dedicate time to educate each Selling partner about Amazon’s solutions and news to enhance each Selling partner’s knowledge about Selling on Amazon

Prepare and present performance deep dives to facilitate a monthly discussion around business progress, current challenges, and strategic plans with your Selling partner

Own a specific subject within our service organization with the goal to support peers, invent processes/tools to the benefit of our internal and external stakeholders, e.g. Branding, Fulfillment by Amazon, Hiring, Tools, Deals and a lot more

Develop specific local requirements to ensure that standardize processes are adapted to the needs of Selling Partners in the country

Basic Qualifications

• Knowledge of Microsoft Office products and applications

• Experience prospecting, qualifying, and cold-calling companies

• Speak, write, and read fluently in English

• Professional or military experience

Preferred Qualifications

• Experience within e-commerce or Retail fields

• Experience and track record of exceeding sales goals

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.