Market Manager

airbnb, Inc.; São Paulo; Presencial; BRL 446 000 - 670 000; Tempo integral

Resumo da oferta

Airbnb, Inc. in São Paulo seeks a Market Manager for Brazil to oversee supply health, host network development, and growth in assigned markets.

You will drive acquisition, ensure listing quality, and optimize relationships to strengthen Airbnb’s regional presence. You will own end-to-end market strategies, collaborate with Public Policy, Communications and Central Teams, and use data to identify trends and opportunities.

Qualificações

• 7+ years in sales, account management, or marketplace growth.
• Ability to define and execute market-level strategies in complex environments.
• Strong collaboration with cross-functional stakeholders.
• Excellent written and verbal communication in English and Portuguese.

Responsabilidades

• Own end-to-end market strategy for territories, focusing on acquisition, availability, pricing and quality.
• Manage a book of business with managed accounts and tailor support to maximize performance.
• Deliver against supply KPIs including NALs, FTBLs, Forward Nights Available.
• Identify supply constraints and design scalable solutions to unlock growth.
• Monitor market health indicators and drive corrective actions.

Conhecimentos

Market strategy

Account management

Business development

Data analysis

Stakeholder management

Portuguese language

English language

CRM tools (Salesforce)

Ferramentas

Salesforce

Descrição da oferta de emprego

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

Our Supply Team is growing, and we want you to be part of it! As a Market Manager for Brazil, you will be responsible for the overall supply health of the Airbnb marketplace in your assigned territories. You will play a key role in ensuring high-quality listings, developing our host network, and accelerating supply growth. This role requires a combination of strategic thinking, executional discipline, and deep market understanding to drive results in a fast-paced environment.

The Difference You will Make:

This role requires candidates to be based in Sao Paulo. This role is not eligible for relocation support.

As aMarket Manager, you will be responsible for supply generation, market health, and strategic development in your assigned markets. Your role will be pivotal in driving acquisition, ensuring quality, and optimizing host relationships, ultimately strengthening Airbnb’s position in the region.

A Typical Day:

• Own the end-to-end market strategy for assigned territories, defining priorities across acquisition, availability, pricing, and quality.
• Manage a book of business consisting of assigned managed accounts, ensuring each account receives tailored support and is developed to maximize performance, supply contribution, and satisfaction.
• Own and deliver against key supply KPIs including NALs, FTBLs, Forward Nights Available, and overall market-level growth.
• Translate regional and country-level strategy into localized, actionable plans with clear impact on supply growth and market health.
• Identify structural supply constraints (e.g., regulatory, pricing behavior, host segmentation) and design solutions to unlock supply and improve performance.
• Monitor and analyze market health indicators, proactively identifying trends, risks, and opportunities, and driving corrective actions through WBR/MBR cadences.
• Implement and scale acquisition and optimization programs, including field sales, and host engagement initiatives.
• Design and operationalize repeatable playbooks that can be scaled across markets to drive consistent supply growth and performance.
• Operates in close partnership with the Senior Market Manager for Brazil, co-owning market priorities and acting as a strategic counterpart for defined territories.
• Influence cross-functional stakeholders (Public Policy, Communications, Central Teams) to unblock key initiatives and accelerate market growth.
• Maintain predictability and accountability by tracking performance against targets.
• Prioritize initiatives based on impact vs. effort, making clear trade-offs across acquisition, optimization, and retention strategies.

Your Expertise:

• +7 years of experience in sales, account management, business development, or marketplace growth, preferably in fast-paced or high-growth environments.
• Strong ability to define and execute market-level strategies in complex and evolving environments.
• Demonstrated ability to influence without authority and collaborate effectively with cross-functional stakeholders.
• Strong analytical skills with the ability to translate data into actionable insights and measurable impact.
• Ability to identify high-impact opportunities, diagnose root causes, and design scalable solutions.
• Highly proactive, goal-oriented, and self-managed, with strong prioritization and decision-making skills.
• Strong business judgment and ability to operate effectively in ambiguous, fast-changing environments.
• Excellent communication and stakeholder management skills, both written and verbal.
• Fluency in English and Portuguese (mandatory).
• Experience working with CRM tools (Salesforce preferred).

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is monthly, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.