Manager, Product Design

DoorDash Brazil; São Paulo; Presencial; BRL 120.000 - 180.000; Tempo integral

Resumo da oferta

DoorDash Brazil recherche un leader en design expérimenté pour constituer une équipe d'outils internes à São Paulo. Le candidat idéal possède une solide expérience en design de produits, ainsi qu'une aptitude pour la gestion d'équipe et l'innovation. Ce rôle offre l'occasion de transformer la vision et les processus d'une nouvelle équipe tout en jouant un rôle clé dans l'expérience des utilisateurs internes.

Serviços

Soins de santé

Remboursements de bien-être

Congé parental

Qualificações

• Min 7 ans d'expérience en design de produits.
• Gestion d'au moins 3 designers.
• Fluent en anglais (intermédiaire à complet).

Responsabilidades

• Gérer, développer et recruter une équipe de designers.
• Collaborer avec divers départements pour définir la vision des outils internes.
• Mentorer les designers pour développer leurs compétences.

Conhecimentos

Gestion d'équipe

Produits design centré sur le client

Communication efficace

Innovation

Descrição da oferta de emprego

At DoorDash, our customers are central to our product strategy, and we believe that the best customer experience is key to our success. Behind this experience is our robust suite of internal tools.

For example, how do we onboard and maintain hundreds of thousands of merchants and their menus? We have a tool for that. How do we keep our customers, Dashers, and merchants happy when issues arise? We have a tool for that. How do we track hundreds of A/B tests simultaneously and use their results to influence our product strategy? We have a tool for that.

About the Role

To continue developing these critical tools, we're seeking an experienced design leader in São Paulo, Brazil, to build our internal tools team there from scratch. This is an opportunity to redefine the team's vision, culture, and processes. You will solve significant design challenges and make decisions that impact thousands of internal employees and agents at DoorDash. The team reports to our Head of Customer Experience and Integrity Design within the Design Foundations team of our Product Design org. This role is onsite at our São Paulo office.

You’re excited about this opportunity because you will…

• Manage, develop, and hire a team of talented designers
• Promote customer-centric thinking throughout the organization
• Collaborate with Product, Engineering, Analytics, and Operations to define the internal tools experience vision
• Work with design leadership to craft a holistic design strategy for our suite of products
• Mentor designers to develop their skills and achieve career goals
• Foster a culture that boosts performance and morale
• Establish effective operating models for the team
• Align team priorities with strategic goals

We’re excited about you because…

• You have 7+ years of relevant product design experience, with prior management of at least 3 designers
• You have a proven impact, driving significant company-wide results
• You are fluent in English (intermediate to full proficiency)
• You have experience creating modern, user-friendly tools
• You are innovative and capable of making ambitious ideas a reality
• You can articulate a clear design strategy to cross-functional partners
• You have experience communicating effectively with senior leadership
• You excel at clarifying complex problems and focusing teams accordingly
• You have built and led teams aligned with strategic objectives
• You are able to work in our São Paulo office

Please submit your resume, cover letter, and work samples in English. Applications not in English will not be considered.

About DoorDash

Our mission is to empower local economies by enabling fast, empathetic decisions across our diverse user base. Starting with food delivery, we aim to become the go-to platform for all goods. Rapid growth and constant change offer our team members opportunities to bring unique perspectives, solve new challenges, and grow their careers. We support employee well-being through comprehensive benefits, including healthcare, wellness reimbursements, and parental leave.

Note: We use Covey in our hiring process for certain locations, with results available for review.

Our Commitment to Diversity and Inclusion

We are dedicated to building an inclusive community, hiring diverse teams, and providing equal opportunities. If accommodations are needed, please inform your recruiting contact.

We use Covey in our hiring process for specific locations.

If you need accommodations or an alternative process, please contact your recruiter.

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