Manager Global Digital Deployment

Sotalent; São Caetano do Sul; Hybrid; BRL 180,000 - 280,000; Full time

Job summary

Sotalent is seeking a Manager, Global Digital Deployment to lead deployment, adoption, and value realization of digital supply chain capabilities across global markets. This role connects global process owners, regional business teams, digital solution partners, and operational stakeholders to ensure successful implementation of Deliver and Order-to-Cash solutions globally.

You will guide deployment plans, UAT, go-live, and post-deployment support while driving data governance, process

Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, Engineering, Business Administration, Operations Management, or a related field.
• 8+ years of experience in supply chain operations, logistics, warehousing, or Deliver process functions.
• Strong understanding of end-to-end supply chain including Order-to-Cash and Cost-to-Serve operations.
• Experience deploying digital, analytics, or process transformation solutions in multi-region environments.
• Proven experience in process mapping, standardization, and operational improvement initiatives.
• Strong stakeholder management and cross-functional collaboration skills.

Responsibilities

• Partner with Global Process Owners (GPOs) and Regional BPOs to assess current-state supply chain and identify gaps.
• Develop and maintain BRDs, deployment playbooks, process docs, and SOPs.
• Harmonize global Deliver, Order-to-Cash, transportation, warehousing, and cost-to-serve processes.
• Ensure governance frameworks are adopted across regions.
• Lead deployment activities for digital supply chain solutions across markets.
• Manage implementation plans, readiness activities, UAT, go-live, and post-deployment support.
• Track milestones, adoption metrics, and deployment progress against objectives.
• Collaborate with business and tech teams to ensure solutions meet requirements and expectations.
• Drive adoption of digital capabilities through change management and stakeholder engagement.
• Monitor data quality and governance initiatives; establish data ownership and validation standards.
• Promote accountability around data integrity and business process ownership.
• Establish KPI frameworks and process controls to support operational excellence.
• Drive continuous improvement across program teams.

Skills

Stakeholder management

Cross-functional collaboration

Project planning

Change management

Process mapping

Education

Bachelor's degree in related field

Master's degree (preferred)

Tools

ERP systems

TMS

BI/Analytics tools

Control tower

Job description

Industry: Personal Care Product Manufacturing

Work Setting: Hybrid

Are you passionate about transforming supply chain operations through digital innovation, driving global process standardization, and delivering technology solutions that improve efficiency, visibility, and business performance? We are seeking a Manager, Global Digital Deployment to lead the deployment, adoption, and value realization of digital supply chain capabilities across global markets. This role serves as a key connector between global process owners, regional business teams, digital solution partners, and operational stakeholders to ensure successful implementation of strategic Deliver and Order-to-Cash solutions across North America, EMEA, APAC, and LATAM.

Key Responsibilities

• Partner with Global Process Owners (GPOs) and Regional Business Process Owners (BPOs) to assess current-state supply chain and delivery processes, identifying improvement opportunities and operational gaps.
• Support the development and maintenance of Business Requirement Documents (BRDs), deployment playbooks, process documentation, and standard operating procedures.
• Drive harmonization of global Deliver, Order-to-Cash, transportation, warehousing, and cost-to-serve processes.
• Ensure process standards and governance frameworks are consistently adopted across regions.
• Facilitate stakeholder alignment on target-state process designs and operational standards.

Digital Capability Deployment

• Lead and coordinate deployment activities for strategic digital supply chain solutions across global markets.
• Manage implementation plans, readiness activities, user acceptance testing (UAT), go-live execution, and post-deployment support.
• Track project milestones, adoption metrics, and deployment progress against defined objectives.
• Collaborate with business and technology teams to ensure solutions meet operational requirements and business expectations.
• Drive successful adoption of digital capabilities through structured change management and stakeholder engagement.

Data Quality & Governance

• Support enterprise data governance initiatives by establishing data ownership, validation standards, and quality controls.
• Monitor data quality performance and partner with stakeholders to resolve data-related issues.
• Maintain governance processes that improve data accuracy, consistency, and reliability across digital solutions.
• Ensure compliance with established data standards and operational requirements.
• Promote a culture of accountability around data integrity and business process ownership.

Business Impact & Value Realization

• Partner with business leaders and process owners to define, track, and report business value generated by deployed solutions.
• Monitor adoption rates, operational improvements, and performance outcomes tied to digital transformation initiatives.
• Identify risks and barriers impacting value realization and develop mitigation strategies.
• Communicate program benefits, outcomes, and performance insights to leadership teams.
• Support continuous measurement of return on investment and operational effectiveness.
• Leverage dashboards, performance metrics, and business intelligence tools to identify trends and opportunities.
• Support the expansion of analytics capabilities across global operations.
• Document lessons learned and best practices to improve future deployments.
• Establish KPI frameworks and process controls that support operational excellence.
• Drive continuous improvement initiatives that enhance business efficiency and customer service performance.

Stakeholder Management & Collaboration

• Build strong partnerships across global and regional teams, ensuring alignment between business goals and digital initiatives.
• Facilitate communication among supply chain, logistics, operations, analytics, and technology stakeholders.
• Influence decision-making in a highly matrixed and cross-functional environment.
• Manage relationships with internal teams, solution owners, and external partners.
• Support executive reporting and leadership engagement activities.
• Provide guidance, mentorship, and support to project teams and direct reports.
• Foster collaboration, accountability, and continuous learning across program teams.
• Contribute to building a high-performance culture focused on innovation, operational excellence, and business impact.
• Support resource planning, prioritization, and successful execution of strategic initiatives.

Required Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, Engineering, Business Administration, Operations Management, or a related field.
• 8+ years of experience in supply chain operations, logistics, transportation, warehousing, or Deliver process functions.
• Strong understanding of end-to-end supply chain processes, including Order-to-Cash and Cost-to-Serve operations.
• Experience supporting deployment of digital, analytics, or process transformation solutions in multi-region environments.
• Proven experience with process mapping, standardization, and operational improvement initiatives.
• Strong stakeholder management and cross-functional collaboration skills.

Preferred Qualifications

• Master's degree in Supply Chain, Business Administration, Operations, or a related discipline.
• APICS, SCOR, PMP, Lean Six Sigma, or similar professional certifications.
• Experience working within large multinational organizations.
• Knowledge of transportation management systems, ERP platforms, supply chain visibility solutions, and control tower technologies.
• Experience supporting AI-enabled, predictive analytics, or digital supply chain solutions.