Logistics Associate

C.H. Robinson; São Paulo; Presencial; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

An established industry player is seeking a dedicated professional to manage transportation logistics and customer interactions. This role involves ensuring efficient shipment arrangements, training external parties on systems, and following standard procedures to enhance operational efficiency. The ideal candidate will thrive in a dynamic environment, demonstrating strong communication skills and a detail-oriented approach. Join a diverse and inclusive workplace that values your contributions and offers opportunities for growth and development in the logistics sector. If you're ready to make a positive impact, this is the perfect opportunity for you.

Qualificações

• High School Diploma required; Bachelor's preferred.
• Fluent in English and able to work flexible hours.

Responsabilidades

• Ensure timely transportation arrangements and customer responses.
• Conduct systems training and follow standard operating procedures.

Conhecimentos

Verbal Communication

Written Communication

Problem Solving

Detail Oriented

Flexibility

Formação académica

High School Diploma

Bachelor’s Degree

Ferramentas

Transportation Management System

Microsoft Office Suite

Descrição da oferta de emprego

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consist of, but are not limited to, the following:

• Ensure transportation arrangements are made for shipments by the following:
  • Providing timely and professional written and verbal responses to customer requests
  • Booking transportation loads in the Transportation Management System
  • Monitoring team mailboxes
  • Resolving simple exceptions to any pre-defined processes
  • Scheduling delivery appointments with receivers
  • Making any necessary changes as requested by the customer within the Transportation Management System
  • Manual building and creating new transportation loads within the Transportation Management System
• Conduct systems training to external parties
• Follow standard operating procedures and update when gaps are identified
• Run, format, or distribute any reports to the appropriate internal or external parties
• Contribute to projects that utilize the CHR project-based delivery model
• Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required:

• High School Diploma and/or GED
• Ability to work flexible schedule on occasion, including overtime hours when requested
• Fluent in English

Preferred:

• Bachelor’s degree from an accredited college or university
• Prior experience in Supply Chain, Transportation, and/or Logistics
• Proficient in Microsoft Office Suite of programs
• Solid understanding of information systems
• Friendly and articulate phone demeanor
• Strong verbal and written communication skills
• Detail oriented
• Able to work in a fast-paced and dynamic environment
• Ability to problem solve quickly and accurately
• Ability to prioritize and handle a variety of tasks
• Ability to motivate and encourage change, able to get positive results in a very large, dispersed organization
• Values a diverse and inclusive work environment

Disclaimer:

This job description is intended to generally describe the nature and level of work to be performed by employees in this position. It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.