Legal Assistant / Project Manager - Remote

Calderaro Law Group; Florianópolis; Teletrabalho; BRL 331 000 - 483 000; Tempo integral

Resumo da oferta

Calderaro Law Group in Miami is seeking a Project Manager to coordinate multiple U.S. immigration matters.

You will work with case managers, leadership, and service teams to maintain visibility and momentum while ensuring accuracy and compliance. The role requires disciplined organization, clear communication with clients, and proactive problem-solving, especially when information is incomplete or deadlines approach.

Qualificações

• Fluent in English (spoken and written).
• Professional fluency in at least one additional language (Spanish, Portuguese, or Mandarin preferred).
• Experience coordinating projects, documents, clients, deadlines, or operational workflows.
• Experience communicating with clients in a professional, time-sensitive, or high-stakes environment.
• Ability to write clear, concise, and professional client communications.
• Ability to work independently and maintain reliable systems in a remote environment.

Responsabilidades

• Monitor assignments, deliverables, dependencies, and internal deadlines across multiple client matters.
• Maintain accurate client records, reports, trackers, and account information.
• Conduct regular audits and identify missing, inconsistent, or outdated information.
• Prepare, review, organize, and distribute client documents and reports.
• Schedule client meetings and confirm that the required people, documents, and information are available beforehand.
• Keep clients proactively informed about the status of their matters, outstanding requirements, and upcoming steps.
• Respond to client questions with clarity, professionalism, and empathy, especially when the answer requires additional verification.
• Distinguish confirmed information from matters still being reviewed, escalate legal questions to the appropriate legal professional.
• Coordinate with the service and collections teams when information or follow-up is required.
• Identify stalled work, conflicting information, and process gaps before they affect deadlines or the client experience.
• Raise problems together with a proposed next action whenever possible.
• Help improve workflows as the firm continues to grow.

Conhecimentos

English fluency (spoken & written)

Additional language (Spanish,Português

Project coordination experience

Client communications in time‑sensi...

Clear, concise client communications

Independent remote work capability

Formação académica

Legal education (advantage, not required)

Descrição da oferta de emprego

Full-Time | Remote | U.S. Immigration Law Firm

This role requires two strengths that do not always appear together: the discipline to keep complex client matters organized and the judgment to communicate clearly when information is incomplete, a deadline is approaching, or a client is concerned.

ABOUT CALDERARO LAW GROUP

Based in Miami, Florida, Calderaro Law Group is a U.S. immigration law firm that has supported hundreds of companies, investors, professionals, skilled workers, and families navigating complex immigration processes.

Our work affects important decisions in our clients’ lives and businesses. Clients need accurate work, reliable systems, and clear communication about what is happening, what is needed from them, and what comes next.

THE ROLE

The Project Manager will work closely with our Case Managers, leadership, service team, and collections team to maintain visibility and momentum across multiple client matters.

This person will not simply identify problems. They will clarify what happened, determine the appropriate next action, communicate with the people involved, and follow through until the issue is resolved.

RESPONSIBILITIES

• Monitor assignments, deliverables, dependencies, and internal deadlines across multiple client matters.


• Maintain accurate client records, reports, trackers, and account information.


• Conduct regular audits and identify missing, inconsistent, or outdated information.


• Prepare, review, organize, and distribute client documents and reports.


• Schedule client meetings and confirm that the required people, documents, and information are available beforehand.


• Keep clients proactively informed about the status of their matters, outstanding requirements, and upcoming steps.


• Respond to client questions with clarity, professionalism, and empathy, especially when the answer requires additional verification.


• Distinguish confirmed information from matters still being reviewed, avoid speculation, and **escalate** legal questions to the appropriate legal professional.


• Coordinate with the service and collections teams when information or follow-up is required.


• Identify stalled work, conflicting information, and process gaps before they affect deadlines or the client experience.


• Raise problems together with a proposed next action whenever possible.


• Help improve workflows as the firm continues to grow.

WHAT SUCCESS LOOKS LIKE

• Internal records are complete, current, and reliable.


• Clients understand where their matter stands, what is needed from them, and what will happen next.


• Risks and inconsistencies are identified early and escalated appropriately.


• Meetings begin with the necessary information and materials available.


• Questions and commitments receive follow-up and are not allowed to disappear between teams.

REQUIRED QUALIFICATIONS

• Professional fluency in spoken and written English.


• Professional fluency in at least one additional language. Spanish, Portuguese, or Mandarin is preferred.


• Experience coordinating projects, documents, clients, deadlines, or operational workflows.


• Experience communicating with clients in a professional, time-sensitive, or high-stakes environment.


• Ability to write clear, concise, and professional client communications.


• Ability to work independently and maintain reliable systems in a remote environment.


• Experience in legal or professional services is preferred. Legal education is an advantage but is not required.