Key Account Manager | Growth Enterprise

EBANX; Curitiba, São Paulo; Presencial; BRL 120 000 - 210 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal Allowance

Education Support

Skills Budget

Language Classes

Health Plans

Flexible Hours

Well-being Program

Resumo da oferta

EBANX, a leading fintech from Latin America, is seeking an Account Manager/Business Development professional to drive growth with high-growth merchants across global markets from Curitiba, Brazil. You will manage strategic relationships, identify expansion opportunities, and collaborate across product, marketing, operations, and risk teams.

The role requires payments experience, strong CRM and Salesforce skills, fluent English, and willingness to travel up to 30%.

Qualificações

• Experience in account management or business development with a track record of meeting/exceeding targets.
• Must have experience in payments industry and understanding of merchant payment needs.
• Analytical, highly organized, detail-oriented.
• Proven Salesforce CRM experience to manage pipelines and forecast revenue.
• Ability to translate CRM data into actionable account/territory strategies.
• Self-starter in an entrepreneurial, fast-paced setting; resilient with a positive attitude.
• Excellent communication, presentation, and persuasion skills.
• Strong planning, prioritization, and time management.
• Must have a valid passport and willingness to travel up to 30%.
• Fluent English; a second language is a plus.

Responsabilidades

• Manage high-growth enterprise and mid-market merchants, driving YOY revenue growth.
• Develop and drive a pipeline for new products, market expansion, and checkout opportunities.
• Build and maintain trusted relationships; communicate merchant needs across teams.
• Respond to client demands with compelling value propositions and product roadmap updates.
• Monitor merchant performance and optimize payments strategies.
• Collaborate with cross-functional teams to maximize merchant satisfaction and references.
• Stay ahead of competitive landscape and business strategy.
• Report sales pipeline progression in Salesforce with organized records.
• Provide leadership with feedback to improve the sales cycle and channels.
• Represent EBANX professionally in all sales activities.

Conhecimentos

Account Management

Business Development

Sales

Payments

Salesforce

CRM analytics

Travel readiness

English fluency

Ferramentas

Salesforce CRM

Descrição da oferta de emprego

EBANX is one of the most successful fintechs to emerge from Latin America — and today, we are building a truly global payments company. Our mission has remained constant from day one: to unlock access and enable companies and consumers to participate in the digital economy, no matter where they are.

What started as a bold vision has grown into a platform that connects some of the world’s largest digital businesses with customers across 21 of the fastest-growing markets. We operate where complexity exists — turning local challenges into global opportunities, and building the infrastructure that allows payments to move further, faster, and smarter.

We are a team of builders and problem-solvers. We think globally, act with curiosity, and believe diversity of thought is a competitive advantage.

As EBANX enters its next phase of hyper growth, we are looking for people who want to shape the future of payments, expand what’s possible, and help connect businesses and consumers across borders.

Let’s build what’s next — together.

At EBANX’s Commercial team, you don’t just close deals. You connect merchants who are transforming the most promising emerging markets in the world. Every negotiation and partnership built has a direct impact on our clients’ growth and on EBANX’s expansion, combining strategy, relationships, and collaboration to make our work truly Out Of The Ordinary.

Your day-to-day impact:

• Managing high-growth enterprise and mid-market merchants with a focus on driving YOY revenue growth by executing strategic commercial growth plans;
• Developing and driving pipeline of new products, market expansion, and share of checkout opportunities, to increase volume and revenue within each merchant relationship;
• Develop and maintain a trusted relationship, acting as the voice of the customer: learning merchants’ product pain points and expansion plans, understanding their priorities and urgency, and effectively communicating this across internal cross-functional teams
• Outstanding internal and external communication - respond to client’s demands and correctly address, convey compelling value propositions, inform merchants of EBANX’s product roadmap, ability to communicate sensitive news to the merchant;
• Monitor, measure, and propose strategies to continually improve merchant performance, payment method optimization, market penetration, and brand advancement;
• Close collaboration and partnership with a diverse cross functional team (e.g. product, marketing, subject matter experts, operations, risk, legal, and finance) to maximize merchant satisfaction and reference ability;
• Maintain a strong understanding of our competitive landscape and business strategy
• Diligently report on sales pipeline progression within Salesforce.com ; requires a high level of organization
• Provide feedback to leadership on ways to optimize the sales cycle, enhance sales channels, and improve corporate brand awareness;
• At all times you will be a positive representative of the company and its brand and will conduct all sales activities with the highest degree of professionalism

Must-haves to shine in this role:

• Experience as Account Manager or Business Development with a tenure of exceeding targets;
• Must have experience in payments;
• Understanding of merchant payment environment and needs;
• Analytical skills, high level of organization, attention to details;
• Proven experience using Salesforce CRM to manage pipelines, forecast revenue, and drive sales process discipline.
• Ability to translate CRM and data insights into actionable account or territory strategies.
• A self-starter who is comfortable in an entrepreneurial and fast paced setting;
• Tenacious and resilient with a positive, solution-oriented attitude;
• Confident, articulate, and professional communication, presentation, and persuasion skills;
• Excellent planning,prioritization, and time management discipline;
• Must have a valid passport and be willing to travel (up to 30% of the time);
• Fluent English (we will test it). A secondary language is a plus.

EBANX offers:

• Meal Allowance: Monthly allowance to support your meals.
• EBANX Education: Financial assistance for undergraduate, graduate, and MBA programs to support your professional growth.
• EBANX Skills: Dedicated budget for courses, certifications, and workshops to encourage continuous learning.
• Language Classes: Language classes to support your personal and professional development.
• Health & Well-being: Medical and dental plans with extensive coverage, including support for dependents and wellness programs.
• Flexible Work Culture: Semi-flexible hours, additional day off on your birthday, and year-end break to support work-life balance.
• Well-being Program: Access to activities and resources that promote physical and mental health.

Learn more about our #ebanxlife on LinkedIn and Instagram , and see what it’s like to be part of a global team that breaks barriers, creates opportunities, and celebrates every achievement together.

An Out Of The Ordinary career is waiting for you here!