Senior Technical Pre Sales Analyst

EBANX; São Paulo, Curitiba; Presencial; BRL 111 600 - 167 400; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Performance Bonus

Meal Allowance

EBANX Education

EBANX Skills

Language Classes

Health & Well-being plans

Flexible Work Culture

Well-being Program

Resumo da oferta

EBANX is looking for an Operations team member in São Paulo to lead technical discussions and ensure effective solutions for clients. This role requires a technical background, particularly in web-based/cloud applications, along with customer-facing skills. Candidates should be team players with a Bachelor’s Degree in a tech area. EBANX offers performance bonuses, meal allowances, educational support, and flexible work culture to encourage a balanced work-life approach.

Qualificações

• Lead technical calls and present EBANX solutions to clients.
• Work with internal teams to design customer-oriented solutions.
• Prepare high-quality solution proposals for implementation.

Responsabilidades

• Collaborate with the Commercial Team to address customer needs.
• Report weekly on project progress to internal stakeholders.
• Enable smooth handover to the implementation team post-design.

Conhecimentos

Technical background in Web-based/cloud applications

Payments industry background

Customer-facing skills

Ability to coordinate with diverse cultures

Strong Team Player

Formação académica

Bachelor's Degree in a tech area

Descrição da oferta de emprego

At EBANX, we believe barriers were made to be broken. We started our story in Curitiba, Brazil, and today we are a global company, present in more 29 countries, with offices in Curitiba, São Paulo, Shanghai, Singapore, and Johannesburg. In total, we are 700+ ebankers spread across the world, connecting companies like Uber, Netflix, Spotify, TikTok, Canva, Shopee, Meta, and Shein to millions of consumers in emerging markets—creating new opportunities and revolutionizing the future of digital payments.

Our mission is clear: to give global access to everyone. We are guided by the motto #TamoJunto, which translates into four key pillars: Shape Tomorrow, Evolve Fast, Make It Happen, and Unlock The World.

If you want to be part of a global company with accelerated growth that is shaping the future of digital payments, EBANX is the place for you.

In the Operations team at EBANX, you don’t just oversee processes. You ensure that every step of our solution runs accurately, efficiently, and reliably, impacting millions of transactions worldwide. Here, operational excellence combines with innovation and collaboration to make our work truly Out Of The Ordinary.

What your day-to-day will look like

• Work closely with the Commercial Team to understand the customer needs and define the best technical solution.
• Lead technical calls with different types of audiences: presenting EBANX solutions and/or exploratory discovery meetings to understand the customer's business case.
• Work with Internal Teams (Business Architecture, Product, Regulatory, Finance, Dev) to design and validate the customer business case and needs, always seeking the best solution.
• Prioritize, communicate, and mitigate issues and risks with internal stakeholders promptly.
• Prepare a high-quality, documented solution proposal that is going to be delivered to the customer and used by EBANX Internal Teams as a guide to the Implementation Project.
• Report to internal stakeholders weekly on the progress of all of your work with the customers.
• Guarantee a frictionless handover to the implementation team once the design is complete.

What you need to shine in this role

• Technical background, with a focus on Web-based/cloud applications, and API communication.
• Payments industry background.
• Ability to coordinate effectively with people across geographically diverse cultures.
• Customer-facing skills, effective interpersonal relationships, demonstrating professional and technical credibility.
• A strong Team Player, helping to develop the Pre-Sales Engineer Team alongside the EBANX Growth.
• Bachelor's Degree, or equivalent in a tech area.

Bonus points if you have

• Spanish is a plus.

EBANX offers

• Performance Bonus: Annual bonus program based on company results.
• Meal Allowance: Monthly allowance to support your meals.
• EBANX Education: Financial assistance for undergraduate, graduate, and MBA programs to support your professional growth.
• EBANX Skills: Dedicated budget for courses, certifications, and workshops to encourage continuous learning.
• Language Classes: Language classes to support your personal and professional development.
• Health & Well-being: Medical and dental plans with extensive coverage, including support for dependents and wellness programs.
• Flexible Work Culture: Semi-flexible hours, additional day off on your birthday, and year-end break to support work-life balance.
• Well-being Program: Access to activities and resources that promote physical and mental health.

We believe it is possible to create a diverse, equal and inclusive environment.