JR Training Instructor - São Paulo

Lorien Engineering Solutions; São Paulo; Presencial; BRL 40.000 - 60.000; Tempo integral

Resumo da oferta

A leading company in talent transformation is seeking a Training Instructor to deliver technical and behavioral training for call center consultants. This role involves conducting both face-to-face and virtual training sessions, ensuring effective learning outcomes, and managing resources effectively. Ideal candidates will have a background in technology or learning, along with experience in training methodologies. Join a diverse team committed to performance and collaboration.

Qualificações

• Previous experience with behavioral training and commercial experiences.
• Knowledge in learning methodologies and classroom didactics.

Responsabilidades

• Application of face-to-face and virtual training.
• Attendance control and reports.
• Ensure understanding of the proposed contents.

Conhecimentos

Planning

Organization

Learning Methodologies

Classroom Didactics

Proficiency in MS Office

Formação académica

Complete degree in technology and/or learning

Ferramentas

Videoconferencing Resources

Descrição da oferta de emprego

Job Description

Description

GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally.

From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com.

Job Summary

The Training Instructor provides technical and behavioral training, conducts theoretical and practical activities according to the established project. It acts in the transmission of the theoretical and practical content of the training program. This vacancy is for instructors who work in the training of call center consultants in the telephony segment for individual and corporate customers.

Main activities:

1. Application of face-to-face and virtual training;
2. Attendance control and reports;
3. Take care of the resources made available by the company and contractor;
4. Ensure understanding of the proposed contents, and report to the manager positive points and improvements identified in performance.

Qualifications:

• Desirable complete degree in the areas of technology and/or learning;
• Previous experience with behavioral training and commercial experiences;
• Knowledge in learning methodologies and classroom didactics for both face-to-face and virtual training;
• Planning and organization skills;
• Proficiency in MS Office;
• Knowledge of videoconferencing resources for virtual training applications.

With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and collaboration to achieve our goals. We support our people, regardless of who they are or where they are from, because we value diverse perspectives. That's how great ideas are born, enabling us to work smarter.

GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), sexual orientation, gender identity, national origin, age, veteran status, disability, or any other federally protected class.