JR Training Instructor - Curitiba

GP Strategies; Curitiba; Presencial; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A leading company in talent transformation seeks a Training Instructor to deliver technical and behavioral training for call center consultants. The role involves conducting both face-to-face and virtual sessions, with a focus on engaging learning experiences. Candidates should possess a degree in technology or learning and experience in behavioral training methodologies.

Qualificações

• Experience in applying behavioral training and commercial training.
• Ability to conduct both face-to-face and virtual training sessions.

Responsabilidades

• Conduct technical and behavioral training for call center consultants.
• Maintain attendance reports and training resources.
• Evaluate training effectiveness and provide feedback.

Conhecimentos

Planning and organization

Knowledge of learning methodologies

Classroom didactics

Communication

Formação académica

Complete degree in technology and/or learning

Ferramentas

MS Office

Videoconferencing resources

Descrição da oferta de emprego

GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally.

From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com.

Job Summary

The Training Instructor provides technical and behavioral training, conducts theoretical and practical activities according to the established project. It acts in the transmission of the theoretical and practical content of the training program. Vacancy for instructors who work in the training of call center consultants in the telephony segment for individual and corporate customers.

Main activities:

• Application of face-to-face and virtual training;
• Attendance control and reports;
• Take care of the resources made available by the company and contractor;
• Ensure the understanding of the proposed contents, and report to the manager positive points and improvements identified in their performance

Qualifications:

• Desirable Complete degree in the areas of technology and/or learning
• Previous experience with the application of behavioral training and commercial experiences
• Knowledge in learning methodologies and classroom didactics for both face-to-face and virtual training
• Planning and organization skills
• MS Office
• Knowledge of videoconferencing resources for the application of virtual training

With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter.

GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.

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