Jira Developer

We're looking for an experienced JIRA Developer to help us administering and developing the system that is used by all Engineering teams in the organization, making it critical and very important for all. You'll be working with senior managers to setup an agile development process within the new ticketing system and to setup processes for our common source code system. You'll then work with all our Engineering and Operations teams to show them the new processes and the new systems and to help migrate their current processes and work into the new system. You'll also be working with various development teams, both locally and offshore, to implement automation in the new systems that will support our development and test teams. You'll also be instrumental in defining the guidelines for future enhancements and development of these systems so they will continue to be an enhancement for our engineering teams well into the future.

The Atlassian Developer is responsible for administration, maintenance, upgrades and enhancements to JIRA, Confluence, Bitbucket and integrations with other tools or plugins.

Responsibilities :

• Administer JIRA (Core and Software), Confluence and formulate technical solutions using JIRA and associated JIRA plugins / Atlassian Products.
• Create JIRA projects, queries and reports as needed
• Create custom workflows, post functions, validators
• Make changes to workflows, screens, fields and reporting
• Oversee architecture of the entire system and provide recommendations and improvements
• Migrate existing systems to new central system
• Provide first level support of any issues encountered on the system
• Define and maintain SLAs and processes for the system including server uptime and consistency
• Set development guidelines for the system for any custom integrations or plugins. Work with development teams to adhere to the guidelines.
• Review and approve the addition of all new plugins or custom development to the core system
• Define the roadmap of enhancements for the system and socialize the roadmap with other teams
• Manage the development for key system-wide customizations
• Mentor, guide and train current Jira Administrators on the organization
• Define and train users in best practices

Mandatory Skills Description :

• BS degree in engineering and at least 5 years of experience in systems engineering, integration, and test
• Two or more years of experience with Jira and developing custom plugins and integrations with JIRA / Atlassian plugins using Atlassian SDK
• Hands on JIRA Core or JIRA Software, Crowd, and Confluence experience
• 2+ years of experience working on Linux systems
• 2+ years of experience working with AWS
• Working knowledge of both traditional and Agile software development methodologies.
• Strong analytical, problem solving, and troubleshooting skills

Nice-to-Have Skills Description :

• 7+ years of experience in software engineering and the design, development of complex systems, including as a team lead.
• Experience working in multiple Agile methodologies (scrum, Kanban, SAFe) and familiarity with the tooling used to coordinate this work (mainly Jira, Confluence).
• Well versed in development and code repositories base on git commands, as Bitbucket, GitHub, etc.
• Very knowledgeable about AWS services and modules
• Certified Administrator for Atlassian Data Center and Atlassian Cloud products (Jira minimum)
• Certified Architect in AWS technologies

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