IT Specialist

Proger; Pelotas; On-site; BRL 181,000 - 271,000; Full time

Job summary

Proger seeks an IT Specialist to provide hands-on operational support for large-scale development projects, ensuring secure and continuous operation of software, systems and end-user services. The role covers network management, cybersecurity and AI tool adoption, aligning with Group ICT standards.

The candidate will assist the Senior ICT Engineer and collaborate with the Group ICT Department to evolve local ICT infrastructure. Strong Arabic and English skills are mandatory.

Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, Telecommunications or equivalent.
• 3–5 years of IT systems, network administration and end-user support.
• Experience in international engineering, project management or construction environment is a plus.
• Saudi Arabia or GCC experience is an advantage.

Responsibilities

• Provide hands-on, first- and second-level IT support for the KSA Branch.
• Install, configure, update and maintain workstations, servers, printers and business software.
• Administer Microsoft 365, Entra ID, Exchange Online, Teams, SharePoint and OneDrive.
• Manage local network infrastructure, VPN, firewalls, switches and Wi‑Fi.
• Support Windows Server environments, AD, DNS, DHCP and VMware.
• Implement cybersecurity controls including MFA, patching and email security.
• Deploy and secure AI tools (e.g. Microsoft 365 Copilot) and assist users.
• Manage backup, data protection, disaster recovery and continuity tests.
• Maintain IT asset inventory, licenses and documentation; liaise with suppliers.

Skills

Networking

Microsoft 365

Windows Server

Cybersecurity

VMware

AI tools deployment

IT support

Network security

Azure/AWS cloud basics

Incident response

Education

Bachelor's degree in Computer Science/Engineering

Tools

Microsoft 365

Entra ID

Exchange Online

Teams

SharePoint

OneDrive

Windows Server

VMware

Firewalls/Switches/Wi‑Fi gear

Job description

Proger is a global reality that brings together the best of Italian management, engineering and security expertise. A unique partner for public and private clients, able to guarantee the sustainability, development and execution of large-scale multidisciplinary projects.

With more than 70 years' experience, the company is now the leading independent engineering firm in Italy and is firmly established in the world rankings of international companies in the sector, compiled by Engineering News Record.

In Italy, it is responsible for the safety checks of over 7,000 works on the motorway network and is involved in the design of many of the country's largest infrastructure projects. On a national and international level, it is a key player in major urban, social and health development projects and plays a leading role in the energy transition, building renewable energy power plants, hydrogen plants and electrical and thermal energy storage systems.

Proger is present in Europe, Central Asia, Africa and the Middle East with hundreds of professionals who work with sensitivity to the territory and the social fabric to face new and increasingly global challenges with the utmost respect for the local context.

Proger's selection process ensures equal opportunities for all candidates and the transparency and homogeneity of the assessment criteria. Proger is committed to attracting and recruiting people with diverse backgrounds and abilities, and to pursuing gender equality in selection and recruitment.

Experience, skills and competencies are the guidelines for selecting our best candidates. Would you like to join our team?

The IT Specialist will provide hands‑on operational support on large‑scale development projects, ensuring the efficient, secure and continuous operation of software, systems, networks and end‑user services. The role covers network management, cybersecurity and the adoption of AI tools, applying the technology standards defined by the Group ICT Department and supporting the Senior ICT Engineer in the maintenance and evolution of the local ICT infrastructure.

Requisiti

Key Responsibilities and Accountabilities:

• Provide hands‑on, first-level and second-level IT support to the KSA Branch, ensuring prompt resolution of hardware, software, network and connectivity issues.
• Install, configure, update and maintain workstations, laptops, servers (physical and virtual), printers, peripherals and business software in line with Company ICT standards.
• Administer Microsoft 365, Microsoft Entra ID, Exchange Online, Teams, SharePoint and OneDrive, including user accounts, licenses, permissions and security policies.
• Manage and monitor the local network infrastructure (LAN, WAN, VPN and Wi‑Fi), including firewalls, switches, access points and internet connectivity.
• Support the management of Microsoft Windows Server environments, core infrastructure services (AD, DNS, DHCP) and VMware virtualization platforms.
• Implement and monitor cybersecurity controls, including endpoint protection, patch management, access management, MFA, email security and vulnerability remediation, in line with Group policies and applicable Saudi requirements (including NCA guidelines and the PDPL).
• Detect, report and support the handling of security incidents, and promote cybersecurity awareness among Company personnel.
• Support the deployment, configuration and secure use of AI tools and solutions (e.g. Microsoft 365 Copilot), ensuring compliance with Company data protection and acceptable use policies, and assist users in their adoption.
• Manage backup, data protection, disaster recovery and business continuity procedures for the Company, including periodic restore tests.
• Maintain IT asset inventory, software licenses, ticketing records and technical documentation, and coordinate with local suppliers and service providers.
• Collaborate with the Senior ICT Engineer and the Group ICT Department to apply technology standards and support infrastructure evolution projects.
• Any additional related and similar activities consistent with the expertise required to complete assigned tasks.

JobKnowledge

• Sound knowledge of networking protocols and technologies: TCP/IP, DNS, DHCP, VLAN, VPN and routing.
• Hands‑on experience in the configuration and management of firewalls, switches, access points and network devices.
• Good knowledge of Microsoft Windows Server, Microsoft 365 and cloud services; knowledge of VMware is an advantage.
• Solid understanding of cybersecurity principles, endpoint security, identity and access management and data protection.
• Familiarity with AI‑based productivity tools and their secure configuration in a corporate environment.
• Familiarity with infrastructure monitoring, ticketing and asset management tools.

Education and Experience

• Diploma or Bachelor’s degree in Computer Science, Computer Engineering, Telecommunications or an equivalent discipline. Relevant certifications (e.g. Microsoft, Cisco, CompTIA Security+ or equivalent) are preferred.
• Minimum 3–5 years of relevant experience in IT systems, network administration and end‑user support.
• Experience working within an international engineering, project management or construction company is preferred. Experience in Saudi Arabia or the GCC is an advantage.

Personal Attributes

• Strong hands‑on and operational approach, with excellent problem‑solving and technical analysis skills.
• High sense of responsibility, reliability and confidentiality in handling systems and data.
• Well‑organized, with the ability to manage multiple requests and priorities.
• Team player with the ability to collaborate effectively in a multicultural, international environment.
• Customer‑service orientation and commitment to continuous improvement.
• Strong proficiency in Arabic and English, written and spoken, is mandatory.