IT Operations Specialist Network | Group IT

Atlas Copco; Barueri; Híbrido; BRL 60.000 - 80.000; Tempo integral

Resumo da oferta

A global technology company in Brazil seeks an IT Operations Specialist Network to ensure quality network service delivery. This role involves managing network operations, troubleshooting issues, and collaborating with internal and external teams. Candidates must have a completed higher education, CCNA certification, and expertise in network infrastructure. The position offers a hybrid work model, emphasizing a strong technical background and fluency in English.

Serviços

Hybrid work model

Parking or VT

Meal voucher

Medical and dental care

PLR

Gympass and Totalpass

Online training platform

Qualificações

• 3+ years of experience in IT operations focusing on network services.
• Experience in collaborative environments with a global reach.

Responsabilidades

• Ensure delivery, stability, and compliance of network services.
• Support daily network operations in the NASA region.
• Monitor network performance and resolve issues.

Conhecimentos

Strong technical knowledge in LAN, WAN, Wireless and Firewall infrastructure

Network troubleshooting (Layers 1 to 4 of the OSI model)

Knowledge of standard IT processes and methodologies (ITIL, PMI, SDLC)

Fluent English

Familiarity with SD-WAN (Velocloud) and zScaler Proxy

Knowledge of Azure networks

Formação académica

Completed higher education

CCNA certification

CCNP and ITIL Foundation

Descrição da oferta de emprego

Overview

Your role

Job Mission:

We are looking for a professional to join our team as an IT Operations Specialist Network, with the objective of ensuring the delivery of network services with quality, reliability and strategic alignment. Working in partnership with internal teams and external suppliers, you will be a key player in Atlas Copco's digital journey in the Americas, with a focus on excellence in user experience.

Responsibilities

• Be responsible for the delivery, stability and compliance of network services;
• Support daily network operations with a focus on the NASA region (North and South America);
• Monitor network performance and identify irregularities; Resolve network issues to ensure high availability;
• Manage network assets, including recommendations, installation and lifecycle;
• Plan and implement network upgrades to support new applications and traffic growth;
• Collaborate with external partners and internal teams to align network services with business objectives;
• Participate in projects with operational support and technical recommendations;
• Align with Architecture and Solutions teams for continuous improvements and global compliance.

Experience

Experience: Strong technical knowledge in LAN, WAN, Wireless and Firewall infrastructure; Experience with network troubleshooting (Layers 1 to 4 of the OSI model); Familiarity with SD-WAN (Velocloud) and zScaler Proxy (desirable); Knowledge of Azure networks (highly desirable); Experience in global and collaborative environments; Knowledge of standard IT processes and methodologies (ITIL, PMI, SDLC).

Education

Education: Completed higher education; CCNA certification (mandatory), CCNP and ITIL Foundation (desirable); Fluent English (mandatory); second language is a plus.

Expected Cultural Behaviors

• Responsibility: Meet deadlines, face challenges and deliver results autonomously;
• Collaboration: Make sustainable decisions based on collective knowledge;
• Experimentation: Seek innovative solutions and learn from mistakes;
• Curiosity: Understand the business and apply a growth mindset;
• Respect: Value diversity and promote inclusion.

Benefits

• Hybrid work model (3 days in person and 2 days home office per week);
• Parking or VT;
• Meal voucher;
• Medical and dental care;
• PLR;
• Gympass and Totalpass;
• Online training platform and partnerships with universities.

Job location

Hybrid: This opportunity offers a hybrid work schedule, allowing you to split your time between remote work and on-site work at our Barueri location, with two days per week working from home and three days in the office. The move to Itu is expected in 2027.

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