It Analyst I (Java)

buscojobs Brasil; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

Uma empresa global de serviços de TI está buscando um Analista de Suporte de Aplicações em São Paulo. O candidato ideal deve ter conhecimentos em programação, habilidades de resolução de problemas e fluência em espanhol e português. O trabalho inclui suporte a aplicações empresariais e colaboração com equipes globais. A empresa oferece um ambiente colaborativo e diversas oportunidades de desenvolvimento profissional.

Serviços

Seguro de saúde

Curso de idiomas com desconto

Portal de aprendizado gratuito da TCS

Qualificações

• Experiência em suporte a aplicações empresariais em ambientes de fabricação ou IoT.
• Familiaridade com plataformas de EHS/ESG e coleta de dados IoT.
• Capacidade de comunicação em espanhol e português é obrigatória.

Responsabilidades

• Fornecer suporte para aplicações como LIMS e SAP.
• Monitorar saúde e desempenho das aplicações.
• Garantir a comunicação clara com os usuários.

Conhecimentos

Conhecimentos em programação orientada a objetos

Scripting (Shell script, Perl ou Python)

Comunicação eficaz

Resolução de problemas

Conhecimento em SQL

Formação académica

Graduação em Ciência da Computação

Ferramentas

SAP

Azure

LIMS

Descrição da oferta de emprego

Application Support Analyst

Hoje

Come to one of the biggest IT Services companies in the world! Here you can transform your career!

Why to join TCS? Here at TCS we believe that people make the difference, that\'s why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

We are looking for an Application Support Analyst who wants to learn and transform his career.

In this role you will:

• Computer Science concept of Data Structures in practical use cases
• Problem solving in a development or production environment, including experience observing patterns, analysing root cause and suggesting ideas to resolve issues
• Good communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions with App Dev teams and senior stakeholders
• One of the following Structured or Object Oriented programming languages: Java and Angular
• One of the following Scripting languages: Shell script, Perl or Python etc.
• One of the following RDBMS environments: Sybase ASE/IQ, Oracle or DB2
• Experience in Cluster Computing and Big Data solutions: Spark, Hadoop, HDSF, XRS using public cloud
• Degree in Computer Science

What can you expect from us?

• Professional development and constant evolution of your skills, always in line with your interests.
• Opportunities to work outside Brazil
• A collaborative, diverse and innovative environment that encourages teamwork.

What do we offer?

• Health insurance
• Life insurance
• Gympass
• TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates
• Partnership with SESC
• Reimbursement of Certifications
• Free TCS Learning Portal – Online courses and live training
• International experience opportunity
• Discount Partnership with Universities and Language Schools
• Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
• TCS Gems – Recognition for performance
• Xcelerate – Free Mentoring Career Platform

At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer!

Key Responsibilities (example):

• Provide Level 2/3 support for applications such as LIMS - LABWARE, EHS-INTELEX, DIMEP, MATICS, ST-One, and THINGWORX.
• Troubleshoot incidents, service requests, and change requests, ensuring timely resolution and minimal business disruption.
• Monitor application health, performance, and integrations.
• Support end users across multiple countries and languages, ensuring high-quality service and clear communication.
• Maintain documentation, audit trails, and compliance with regulatory and security standards.
• Participate in system upgrades, testing, and deployment activities.
• Support integration and data flow between applications and enterprise systems (e.g., SAP, Azure, Snowflake).
• Ensure applications meet business needs in areas such as maintenance, quality management, EHS, production monitoring, and access control.

Required Skills & Experience:

• Experience supporting enterprise applications in manufacturing, quality, EHS, or IoT environments.
• Knowledge of Spanish and Portuguese language required.
• Familiarity with LIMS, SAP, EHS/ESG platforms, IoT data collection, and access control systems.
• Strong troubleshooting and analytical skills.
• Experience with SQL, Windows, Azure, and integration platforms.
• Ability to work with global teams and support users in multiple regions.
• Excellent communication and documentation skills.
• Strong experience in manufacturing apps.

Preferred Qualifications:

• Experience with cloud-based solutions and real-time production monitoring.
• Knowledge of compliance and regulatory requirements in manufacturing.
• Multilingual support capabilities (English, Spanish and Portuguese).

The Application Support Engineer will provide technical and functional support for a portfolio of business-critical applications, including maintenance, quality, EHS, production monitoring, IoT integration, and access control systems. The role requires troubleshooting, user support, system monitoring, and collaboration with vendors and internal teams to ensure optimal application performance and compliance.