IT Administrator (Senior) ID36477

AgileEngine; Porto Alegre; Presencial; USD 30.000 - 50.000; Tempo integral

Resumo da oferta

AgileEngine seeks a Senior IT Administrator who will lead Atlassian migrations and provide support for various IT services. The candidate will manage user access, document processes, and ensure best practices are enforced. This full-time role offers opportunities for professional growth in a dynamic environment.

Serviços

Professional growth opportunities with mentorship

Competitive USD-based compensation

Flexibility to work from home or in the office

Qualificações

• 4+ years of experience with Atlassian products, especially Jira and Confluence.
• Experience with Atlassian cloud migrations and IT administration skills.
• Upper-Intermediate English level.

Responsabilidades

• Lead and execute Atlassian migrations (Server to Cloud, Cloud to Cloud).
• Provide ongoing administration and support for Jira and Confluence.
• Monitor and maintain on-prem and cloud-based IT infrastructure.

Conhecimentos

Problem-solving

Communication

IT administration

Cloud systems

Atlassian migration

Formação académica

Professional certifications related to Atlassian administration

Certifications in cloud platforms (e.g., AWS, Azure, Google Cloud)

IT service management certifications (e.g., ITIL Foundation)

Security-related certifications (e.g., Security+, CISSP)

Descrição da oferta de emprego

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AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions.

If you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! :)


WHAT YOU WILL DO

- Lead and execute Atlassian migrations (Server to Cloud, Cloud to Cloud);
- Configure Jira projects, workflows, permissions, security schemes, and custom fields;
- Provide ongoing administration and support for Jira, Confluence, and related Atlassian products;
- Manage user access, roles, and integrations across systems;
- Monitor and maintain on prem and cloud-based IT infrastructure and tools;
- Provide remote IT helpdesk support and systems troubleshooting for distributed teams;
- Implement and enforce security best practices and IT policies;
- Document processes and maintain system configuration records.

MUST HAVES

- 4+ years of proven experience with Atlassian product suite, especially Jira and Confluence administration;
- Hands-on experience with Atlassian cloud migrations;
- Strong understanding of Jira configuration, project setup, permission schemes, and automation;
- General IT administration skills including cloud systems (e.g., AWS, Azure, Google Workspace, Okta/SSO, Zendesk, VPNs, AV, etc.);
- Experience supporting remote teams and managing remote systems;
- Excellent problem-solving and communication skills;
- Ability to work independently in a fully remote environment;
- Upper-Intermediate English level.

NICE TO HAVES

- Professional certifications related to Atlassian administration;
- Certifications in cloud platforms (e.g., AWS, Azure, Google Cloud);
- IT service management certifications (e.g., ITIL Foundation);
- Security-related certifications (e.g., Security+, CISSP);
- Experience working within compliance frameworks (e.g., SOC 2, ISO 27001).

THE BENEFITS OF JOINING US

- Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps.

- Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.

- A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands.

- Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.


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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  IT Services and IT Consulting

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