Intermediate Technical Account Manager

AB InBev | Growth Group; São Paulo; Presencial; BRL 120 000 - 180 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Performance bonus

Attendance bonus

Casual dress code

Health insurance

Dental insurance

Life insurance

Product discounts

School materials

Resumo da oferta

ABInBev BEES is seeking an Intermediate Technical Account Manager to lead technical initiatives, strengthen partner relationships, and oversee BEES product implementations in Brazil. You will bridge partner needs with BEES Product, Engineering and Support teams, ensuring adoption, ongoing evolution, and measurable business value for retailers and sellers.

You will manage implementation projects end-to-end, monitor performance, and help partners deploy latest versions and integrations securely

Qualificações

• Strong problem-solving skills.
• Customer-centric mindset with a proactive attitude.
• Proven experience with SaaS platforms, APIs, integrations, and enterprise software solutions.
• Excellent communication and presentation skills for executive stakeholders.
• Analytical, results-oriented with stakeholder management capabilities.
• Experience with ERP systems or complex integration ecosystems is a plus.

Responsabilidades

• Ensure the right products and services are delivered to partners on time and according to agreed requirements.
• Provide technical support to KAMs and partners, engaging internal teams when needed.
• Troubleshoot technical issues related to BEES products and address partner concerns to maintain strong relationships.
• Monitor product performance and ensure partners use up-to-date versions, tools, solutions.
• Develop and maintain technology implementation timelines, priorities, and roadmaps.
• Manage implementation projects end-to-end, coordinating deliverables across teams.

Conhecimentos

SaaS platforms

APIs & integrat ions

Enterprise software

Problem solving

Customer-centric

Stakeholder management

Communication skills

ERP systems

Spanish (Intermediate)

Ferramentas

CRM systems

Descrição da oferta de emprego

Join us to build the future of B2B commerce!

BEES is AB InBev’s B2B platform. Through our ecosystem, merchants and retailers across 29 countries can stock their businesses quickly, easily, and securely.
At BEES, we dream big, lead with purpose, and develop technology that transforms the way retailers and sellers grow.

Every line of code and every partnership is built in service of a single mission: to make commerce better for retailers and sellers around the world. Here, your work is not just important. It makes a difference!

Mission:

Serve as the primary technical advisor for customers after go-live, ensuring the successful adoption, continuous evolution, and long-term health of the BEES platform. Act as the bridge between customer business needs and BEES Product, Engineering, and Support teams to deliver measurable business value and an exceptional customer experience.

We are currently implementing BEES solutions across partner companies and are looking for an Intermediate Technical Account Manager to lead technical initiatives, strengthen partner relationships, and oversee the implementation of our products.

Key Responsibilities:

• Ensure the right products and services are delivered to partners on time and according to agreed requirements.
• Provide technical support to Key Account Managers (KAMs) and partners, engaging internal teams whenever needed.
• Troubleshoot technical issues related to BEES products and address partner concerns to maintain strong relationships and trust.
• Monitor product performance and ensure partners are using the most up-to-date versions, tools, and solutions available.
• Develop and maintain technology implementation timelines, priorities, and roadmaps.
• Manage implementation projects end-to-end, coordinating deliverables, inputs, and activities across internal and external teams to ensure commercially agreed timelines are met.

Qualifications & Experience:

• Strong problem-solving skills
• Customer-centric mindset
• Proven experience working with SaaS platforms, APIs, integrations, and enterprise software solutions.
• Strong communication and presentation skills, including the ability to engage and influence executive-level stakeholders.
• Analytical and results-oriented mindset with strong problem-solving and stakeholder management capabilities.
• Experience with ERP systems, enterprise architectures, or complex integration ecosystems is considered a plus.

Core Competencies:

• Strategic Thinking.
• Stakeholder Management.
• Influence & Negotiation.
• Customer Success Mindset.
• Consultative Communication.
• Problem Solving.
• Business Acumen.
• Results Orientation.

Languages:

Intermediate Spanish.

What We Offer:

• Performance based bonus*
• Attendance Bonus*
• Casual office and dress code
• Days off*
• Health, dental, and life insurance
• Discounts on Ambev products*
• School materials assurance
• Language and training platforms

ABInBev is committed to creating a diverse and inclusive workforce and culture. We conduct confidential surveys to better understand & ensure we provide equal opportunity throughout our end-to-end recruitment process. Individuals seeking employment at ABInBev are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.