Instrutor

AR Carreira & Coaching

São Paulo

On-site

Full time

14 days+

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Benefits offered by this job

Performance bonuses

Private health insurance

Free gym membership

Job summary

A professional training firm in São Paulo is looking for a Mid-Senior level Training Coordinator to enhance the skills of Game Presenters and Shufflers. The role involves developing training materials, delivering hands-on training, and maintaining programs for current and new staff. Ideal candidates should be fluent in Portuguese and bilingual in English with experience in casino training or coaching. The job offers a flexible schedule and an excellent remuneration package.

Qualifications

Native or fluent in Portuguese (C1 level), Bilingual in English (at least C1).
Experience in designing and delivering training programs for casino dealers or similar roles is a plus.
Professional certifications related to casino operations or instructional design are beneficial.

Responsibilities

Develop, update, and optimize training materials for Game Presenters and Shufflers.
Deliver hands‑on training on table game procedures, controls, and standards.
Motivate trainees through constructive coaching and feedback.

Skills

Fluent in Portuguese

Bilingual in English

Coaching skills

Team collaboration

Positive attitude

Education

High School Diploma or higher

Job description

Essential: Availability to temporarily relocate to Colombia for a 3-month training (to be paid by the company).

Willingness to work on a flexible schedule, including shifts - 6.30am - 3.30pm, 10am - 7pm 2.30pm - 11.30pm, 10.30pm - 7.30am.

In this role, you will be responsible for training new Game Presenters and Shufflers, creating and optimizing training materials, and developing programs that enhance performance and quality. You will play a key role in ensuring staff deliver games confidently and professionally while fostering a culture of growth and excellence.

Duties and Responsibilities

Develop, update, and optimize training materials and structured programs for Game Presenters and Shufflers, ensuring strong knowledge of games and procedures.
Design performance improvement plans and define relevant KPIs to drive training quality and effectiveness.
Deliver hands‑on training on table game procedures, controls, and standards, promoting high performance and professionalism.
Motivate trainees through constructive coaching and feedback, sharing insights with both trainees and management to support continuous improvement.
Manage and maintain training programs for new hires and existing team members in close collaboration with Training Managers.

Requirements

Native or fluent in Portuguese (C1 level), Bilingual in English (at least C1).
High School Diploma or higher.
Ability to work effectively within a team and contribute to a collaborative work environment.
Positive attitude with a strong motivation to learn, grow, and develop professionally.
Patience, strong coaching skills, and a genuine passion for motivating and developing others.
Previous experience in iGaming or traditional casino environments is an advantage.
Experience in designing and delivering training programs for casino dealers or similar roles is a plus.
Professional certifications or training qualifications related to casino operations or instructional design are beneficial.
Willingness to work on a flexible schedule, including shifts - 6.30am - 3.30pm, 10am - 7pm 2.30pm - 11.30pm, 10.30pm - 7.30am.
Excellent remuneration package based on experience, skills, and performance.
Be part of a dynamic international team with a positive and friendly atmosphere.
Guidance and tools to reach career potential.
Performance bonuses.
Private health insurance.
Free gym membership.