Instrument Tracking System Educator

B. Braun Group; Bela Vista; Híbrido; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

Join B. Braun Group as an Instrument Tracking System Educator and play a critical role in enhancing patient safety through effective training on their advanced instrument tracking solution. This full-time position involves collaboration with healthcare professionals, focusing on user training, support, and continuous system improvement in a dynamic healthcare environment.

Serviços

Flexible working conditions.

Paid parental leave.

17.5% annual leave loading.

Tailored career development opportunities.

Qualificações

• Experience in delivering education/training to healthcare professionals.
• Strong troubleshooting and problem-solving skills.
• Experience with instacount PLUS or other surgical tracking systems is advantageous.

Responsabilidades

• Design and deliver tailored training programs for diverse users.
• Provide technical support and guidance during system integration.
• Drive continuous improvement using user feedback.

Conhecimentos

Education/Training Delivery

Customer Service Mindset

Problem-Solving Skills

Communication

IT Literacy

Organizational Skills

Formação académica

Certificate IV in Training & Assessment

Descrição da oferta de emprego

• Full time, permanent role
• Flexible work arrangements with hybrid options
• Work in a collaborative and high-performing environment
  
  

Your Opportunity

Are you passionate about healthcare technology, education, and driving operational efficiency in hospitals? Join B. Braun and play a vital role in enhancing patient safety through smarter instrument tracking.

As an Instrument Tracking System Educator, you will be at the forefront of delivering training, support, and guidance for B. Braun’s instacount PLUS system—our advanced instrument tracking solution for hospital Central Sterilisation Services Departments (CSSDs).

Reporting directly to the Managing Director & Manager – Digital Health Solutions, you'll work closely with hospital staff and internal teams to ensure seamless integration of the system into clinical workflows and maximise user adoption. This role blends education, technology, and customer support to make a real-world impact in healthcare environments across Australia.

Your Responsibilities

• Design & Deliver Training- create and conduct tailored training programs – from hands-on workshops to e-learning – to meet the needs of diverse users and learning styles.
• Support End-Users- provide responsive technical and system support via helpdesk, online or on-site sessions, and during go-live periods.
• Improve User Competency- empower users with the confidence and skills needed to fully leverage instacount PLUS, improving traceability, compliance, and workflow efficiency.
• Collaborate Across Teams- partner with the Instrument Management System (IMS) team and broader internal stakeholders to align on customer needs, installations, and product enhancements.
• Drive Continuous Improvement- use user feedback and your observations to refine training tools and contribute insights for system development and troubleshooting.
  
  

About You

Ideally, your background will include:

• Demonstrated experience in delivering education/training to healthcare professionals or clinical environments
• Solid customer service mindset with strong troubleshooting and problem-solving skills
• Confident communicator, capable of presenting to varied audiences from CSSD staff to clinicians
• Technically capable with intermediate IT literacy and basic helpdesk experience
• Organised and collaborative, with a proactive and outcomes-focused approach
  
  

Desirable

• CSSD or Operating Theatre clinical/technical experience
• Understanding of AS5369 standards and hospital sterilisation protocols
• Certificate IV in Training & Assessment (or willingness to undertake)
• Experience with technical and application training for healthcare professionals and customers.
• Experience with instacount PLUS or other surgical instrument tracking systems will be highly advantageous
  
  

Additional Requirement

To be eligible to apply, you must have full working rights in Australia/NZ, a valid Driver’s Licence, the ability to travel within Metro & Regional NSW and the occasional requirement to travel interstate, and be fully vaccinated against COVID-19.

Benefits

In return, you’ll have access to and benefit from:

• Flexible working conditions.
• Paid parental leave and community/volunteering leave.
• 17.5% annual leave loading.
• Tailored career development opportunities.
  
  

About Us

Operating since 1985, the B.Braun Australia Group is dedicated to advancing healthcare across Australia, New Zealand, and the Pacific Islands. Guided by our global mission to drive healthcare advancements through sharing expertise and the power of technology, we deliver innovative medical care solutions that make a meaningful difference in people’s lives.

With a team of approximately 300 skilled professionals and a growing portfolio of solutions, we contribute to health improvements in areas such as Infusion Therapy, Infection Control, Wound Management, Renal Services, Orthopaedics, and more.

Based in Norwest, Sydney, we are proud to be part of the B.Braun family—a global leader in medical technology with over 180 years of history and a presence in more than 60 countries. Together, we are transforming healthcare and empowering better health outcomes worldwide.

How To Apply

B.Braun Australia Group, a proud equal opportunity employer, is committed to fostering an inclusive, diverse, and vibrant workplace. We welcome applications from individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQI+ communities, people with disabilities, and those from culturally diverse backgrounds. Together, we aim to reflect and support the diverse customers and partners we serve.

To apply for this opportunity, please submit your resume along with a brief cover letter detailing your qualifications and interest in the role.

Upon receiving your application, our dedicated Talent Acquisition team will meticulously review your application. If you are shortlisted, you’ll be invited to engage in dynamic interviews, which may include phone calls, video chats, or in-person meetings. Throughout this process, we will keep you informed and engaged with regular updates and feedback.

Finally, if you are successful and decide to join us, we will lead you into our seamless onboarding experience.

Please note that relevant screening checks will be conducted as part of the recruitment process. These may include a National Criminal History check and Reference Checks.

Join us and be part of something extraordinary! For further information, please contact Manisha Khare at [e-mail]

B. BRAUN AUSTRALIA PTY. L | Manisha Khare |