Inside Sales Specialist

Lenovo; Indaiatuba; Presencial; BRL 12.000 - 20.000; Tempo integral

Resumo da oferta

A leading technology powerhouse, Lenovo, seeks an Inside Sales Specialist to provide critical support for contract management and customer service. The ideal candidate must have significant experience in contract administration and communication, demonstrating an ability to thrive in a dynamic environment. This role is vital for maintaining high levels of customer satisfaction and executing seamless contract processes.

Qualificações

• 3 years of contract administration experience required.
• Strong English communication skills mandatory.
• Detail oriented and team player in a fast-paced environment.

Responsabilidades

• Create and maintain contracts, ensure compliance with terms.
• Prepare proposals and price quotes for customers.
• Manage contract renewals and validations efficiently.

Conhecimentos

Contract Administration

Customer Satisfaction Management

Data Analysis

Critical Thinking

Communication

Ferramentas

Microsoft Word

Microsoft Excel

Descrição da oferta de emprego

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our StoryHub .

Description and Requirements

The Inside Sales Specialist is within Lenovo’s ISG Transaction Support Services organization. The I nside Sales Specialist will provide presales and maintenance support to Lenovo Sales Reps and Business Partner Reps (BP Reps) in support of customers. Through cross functional, integrated service solution execution, this candidate will be responsible for the high-level tasks of contract creation, maintenance, contract reporting, quotes, and contract packages.

This position is dedicated to meeting the expectations of internal and external customers.

Responsibilities include:
• Contract Creation
• Validation of terms and conditions
• Contract Maintenance
• Contract Renewals
• Contract Registration
• Proposal and Price Quotes Creation
• Solution Design / Configuration
• SOW Preparation
• Audit ready documentation creation and storage maintenance

Position Requirements:
The I nside Sales Specialist will have excellent contract language / creation background, teaming skills, quality improvement, and organization skills. Also, this candidate demonstrates ability to manage priorities and demonstrates a strong aptitude for critical thinking and problem resolution.

Other requirements included:
• 3 years of contract administration experience
• Strong PC Background (Word, Excel, etc)
• Customer Satisfaction and Customer Escalation Management
• Strong ability to gather, analyze, monitor and document data
• Strong written and verbal English communication skills
• Exceptional interpersonal and relationship management skills
• Facilitation and collaboration skills Must be a team player who is highly motivated & detail oriented
• Flexibility to work in an fast-paced environment and manage multiple concurrent tasks / projects / priorities

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.

If you require an accommodation to complete this application, please [e-mail]