Infrastructure Manager

Cognizant; São Paulo; Híbrido; BRL 260 000 - 380 000; Tempo integral

Resumo da oferta

Cognizant Brazil seeks an Infrastructure Manager to bridge business and technology, ensuring platforms stay stable, scalable, and aligned with strategic objectives. The role requires architectural depth, business systems expertise, and transformation leadership to drive platform adoption and continuous improvement.

You will own architecture, support, and performance of key enterprise apps, translate requirements into designs, collaborate across teams, and partner with vendors to optimize and

Qualificações

• 8–10+ years: enterprise platforms and end-to-end lifecycles.
• Experience with large-scale transformation programs (HR, CRM, modernization).
• Knowledge of enterprise data architecture and AI-enabled solutions.
• Influence on roadmaps, vendors, and technology decisions.
• Experience in matrixed organizations with multiple stakeholders.
• Strong strategic thinking and problem-solving abilities.
• Proven track record of innovation and continuous improvement.

Responsabilidades

• Own and manage architecture, support, and performance of key enterprise applications.
• Translate business requirements into system designs and technical solutions.
• Collaborate with business, product, engineering and operations teams to deliver enhancements.
• Partner with third-party vendors for implementation, optimization, maintenance, and contracts.
• Support enterprise transformation programs through governance and cross-functional collaboration.

Conhecimentos

Enterprise platforms

AI-enabled solutions

Stakeholder engagement

Transformation leadership

Vendor management

Architectural governance

Problem solving

Descrição da oferta de emprego

As a Infrastructure Manageryou will serve as a key liaison between business stakeholders, technology teams, and external vendors while ensuring enterprise platforms remain stable, scalable, and aligned with strategic business objectives. The role requires a combination of technical depth, business systems expertise, stakeholder engagement, and transformation leadership to drive successful platform adoption and continuous improvement.

In this role, you will:

• Own and manage the technical architecture, support, and performance of key enterprise applications.
• Translate business requirements into system designs, enhancements, and actionable technical solutions.
• Collaborate with business, product, engineering, and operations teams to deliver platform enhancements and resolve production issues.
• Partner with third-party vendors to support implementation, optimization, maintenance, and contract-related activities.
• Support enterprise transformation programs through governance, stakeholder communication, and cross-functional collaboration.

Work Model:

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2 to 3 days a week in a client or Cognizant office in São Paulo. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered:

• 8 to 10+ years of experience supporting enterprise platforms and managing end-to-end system lifecycles.
• Experience with large-scale transformation initiatives, including HR, Talent Acquisition, CRM, or other enterprise technology modernization programs.
• Knowledge of advanced integrations, enterprise data architecture, and AI-enabled business solutions.
• Experience influencing product roadmaps, vendor strategies, and enterprise technology decisions.
• Experience working within highly matrixed organizations and managing multiple stakeholders.
• Strong strategic thinking and problem-solving capabilities.
• Ability to influence without direct authority and drive organizational alignment.
• Proven track record of leading innovation and continuous improvement initiatives.

• Required AI Competencies:

• Understanding of AI/ML concepts, including: Predictive Modeling, Natural Language Processing (NLP) andGenerative AI
• Experience using AI-enabled features within enterprise applications, such as: Candidate matching, Intelligent automation, Virtual assistants/chatbots and AI-driven recommendations
• Ability to identify and implement AI opportunities that improve: Business processes, Operational efficiency and User experience
• Understanding of data quality, governance, and the role of data in AI-driven outcomes.
• Strong curiosity and willingness to continuously learn emerging AI technologies and best practices.

AI Utilization Expectations

• Consistent Usage: Maintain a minimum of 90% weekly utilization of approved AI tools such as GitHub Copilot, Microsoft 365 Copilot, and other enterprise-approved GenAI solutions.
• Applied Productivity: Leverage AI tools to improve coding efficiency, documentation quality, data analysis, and decision-making processes.
• Continuous Learning: Stay current on evolving AI capabilities and apply new features to improve delivery quality, innovation, and productivity.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.