Implementation Analyst

Jobtailor; Curitiba; Presencial; BRL 89 000 - 156 000; Tempo integral

Resumo da oferta

Jobtailor in Curitiba seeks an ERP implementation specialist to lead client projects and map processes. You will configure the system per business rules and deliver user training while coordinating with leaders and internal teams.

You will execute functional tests, support user acceptance, monitor schedules, and document implementation steps. Hybrid work in Curitiba with CLT contract and growth opportunities.

Qualificações

• Experience/knowledge in ERP system implementation.
• Experience/knowledge in customer service.
• Knowledge of Microsoft Office.
• Knowledge of electronic tax documents (NFe, NFCe).
• Knowledge of financial, inventory, purchasing and billing processes.
• Availability for hybrid work in Curitiba, Paraná.

Responsabilidades

• Lead ERP implementation projects following the company's methodology
• Gather requirements and map client processes
• Configure the system according to business rules
• Deliver user training
• Execute functional tests and support user acceptance
• Monitor project schedule and record activity progress
• Identify risks and propose mitigation plans
• Support project transition to the support team
• Prepare technical and functional implementation documentation
• Work closely with leadership and collaborate with clients and internal teams

Conhecimentos

ERP implementation

Customer service

Project management

API integrations

Organized

Share knowledge

Formação académica

Bachelor's degree

Ferramentas

Microsoft Office

SPED Fiscal

SPED Contábil

API integrations

POS (PDV)

Descrição da oferta de emprego

• Lead ERP implementation projects following the company's methodology
• Gather requirements and map client processes
• Configure the system according to business rules
• Deliver user training
• Execute functional tests and support user acceptance
• Monitor project schedule and record activity progress
• Identify risks and propose mitigation plans
• Support project transition to the support team
• Prepare technical and functional implementation documentation
• Work closely with leadership and collaborate with clients and internal teams

Requirements

• Experience/knowledge in ERP system implementation
• Experience/knowledge in customer service
• Knowledge of Microsoft Office
• Knowledge of electronic tax documents (NFe, NFCe)
• Knowledge of financial, inventory, purchasing and billing processes
• Desired knowledge in project management
• Knowledge of API integrations
• Knowledge of SPED Fiscal and SPED Contábil (SPED Accounting)
• Knowledge of POS (PDV)
• Organized, determined, proactive and results-oriented
• Commitment to customer success
• Willingness to share knowledge
• Keep up to date in the field
• Bachelor's degree
• Availability for hybrid work in Curitiba, Paraná
• Employment under CLT (Brazilian labor contract)

Core Competencies

Demonstrates expertise in ERP system implementation, project management, and client process mapping, while ensuring effective user training and support. Strong knowledge of financial, inventory, and billing processes, along with a commitment to customer success and proactive problem-solving.