Implementation Analyst Em Cabo De Santo Agostinho (pe)

The Methodical Group; Pernambuco; Presencial; BRL 89 280 - 111 600; Tempo integral

Resumo da oferta

The Methodical Group, uma empresa global de serviços de TI, busca um Analista de Implementação para liderar implantações de soluções SaaS para governos municipais. O candidato ideal tem ao menos 2 anos de experiência em serviços profissionais, conhecimento de plataformas SaaS, e habilidades em gestão de projetos. O cargo é remoto, exigindo gerenciar múltiplos projetos simultaneamente, com foco em garantir uma experiência de alta qualidade para os clientes. Salário entre R$8.000 e R$10.000.

Qualificações

• Mínimo de 2 anos de experiência em Serviços Profissionais ou Implementação.
• Sólido entendimento de plataformas SaaS e princípios de gestão de dados.
• Experiência em trabalhar diretamente com clientes em múltiplos projetos.

Responsabilidades

• Liderar o ciclo completo de implementação para novos clientes.
• Conduzir sessões de descoberta para coletar requisitos de negócios.
• Configurar e personalizar a plataforma SaaS com base nas necessidades do cliente.
• Entregar sessões de treinamento ao cliente para garantir adoção.

Conhecimentos

Serviços Profissionais ou Experiência em Implementação

Produtos SaaS executivos

Habilidade em Gerenciar Relacionamentos com Clientes

Capacidade de Traduzir Conceitos Técnicos

Habilidades Analíticas e de Resolução de Problemas

Formação académica

Grau de Bacharel ou experiência prática equivalente

Ferramentas

Wrike

Hub Spot

Salesforce

Jira

Descrição da oferta de emprego

Cargo:

Implementation analyst em cabo de santo agostinho (PE) – cabo de santo agostinho

Requisitos

Job Title: Implementation Analyst
English Resume Only
Location: Brazil
Type: Full-Time Contract
Setup: Fully Remote
Level: Mid-Level
Industry: Software SAAS Company
Shift: US Hours
Start Date: can start in 2 weeks after offer
Equipment: Available upon request
Rate: R$8,000 - R$10,000

About The Methodical Group
The Methodical Group (methodicalgroup.com) is a leading global provider of IT Services, Consulting, and Specialized Staffing Solutions, operating with a systematic, high-quality approach for over 25 years. Headquartered in St. Petersburg, Florida, we use proprietary frameworks, such as Exact Talent®, to provide specialized workforce solutions, including permanent placement and contract staffing, across industries such as IT and Healthcare. Simultaneously, our IT and Business Services division offers expert solutions in Software Development, Data & Analytics, and IT Operations, aiming to help organizations worldwide drive digital transformation, improve efficiency, and maintain a competitive edge.

About the Opportunity
Our client is seeking an Implementation Analyst to support their Professional Services team, leading end-to-end deployments of a Saa S platform across municipal government clients. This role combines project leadership, client engagement, and product expertise—guiding customers through configuration, setup, data migration, and training to ensure successful system adoption.

The Implementation Analyst will work closely with clients to understand business requirements and translate them into scalable system solutions, ensuring each customer realizes measurable value while delivering a seamless and high-quality onboarding experience.

Responsibilities

• Lead the full implementation lifecycle for new customers, from kickoff through go-live, managing multiple concurrent implementations for small-to-mid-sized municipal clients.
• Conduct discovery sessions to gather business requirements, workflows, and success metrics, translating them into system configurations.
• Configure and customize the Saa S platform based on client-specific use cases while maintaining best practices and scalability.
• Coordinate with Data Engineers on data imports and integrations, performing QA testing to validate functionality and data integrity prior to go-live.
• Deliver customer training sessions to ensure user adoption and proficiency across departments.
• Monitor project timelines, proactively managing scope, risks, dependencies, and overall project health.
• Document configurations, implementation decisions, and knowledge base materials to support consistency and scalability.
• Collaborate with Product, Support, and Customer Success teams to ensure smooth transition and ongoing client success post-launch.
• Identify opportunities for process improvement and recommend best practices to optimize future implementations.

Qualifications

• At least 2 years of Professional Services or Implementation experience supporting Enterprise Saa S products.
• Bachelor’s degree or equivalent practical experience.
• Strong understanding of Saa S platforms, cloud environments, and data management principles.
• Working knowledge of data concepts such as file formats, field mapping, and data validation, with the ability to coordinate effectively with technical teams.
• Experience using tools such as Wrike, Hub Spot, Salesforce, Jira, or similar implementation and project tracking platforms.
• Proven experience working directly with clients and managing multiple implementation projects simultaneously.
• Ability to manage client relationships professionally, set expectations, and communicate effectively throughout the project lifecycle.
• Strong ability to translate technical concepts into clear, business-friendly language.
• Excellent problem-solving, analytical, communication, organizational, and time-management skills.
• Ability to quickly learn new technologies, tools, and business domains.

Salário

A Combinar

Benefícios

Não informado

Informações adicionais

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