Human Resources Associate (Argentina)

OpsArmy; Buenos Aires; Teletrabalho; BRL 20.000 - 30.000; Tempo parcial

Resumo da oferta

A leading company is looking for a reliable On-Call HR Support Specialist to provide part-time coverage during off-hours. This role is essential for maintaining operational continuity and ensuring timely support for HR inquiries. The ideal candidate will have experience in HR or customer support, strong organizational skills, and the ability to work independently. This opportunity values responsiveness and clarity in HR operations.

Qualificações

• 2+ years of experience in HR or customer support.
• Strong understanding of HR operations and benefits.

Responsabilidades

• Monitor and respond to HR-related emails during assigned hours.
• Triage issues and maintain a prioritized follow-up list.

Conhecimentos

Organizational Skills

Written English

Ferramentas

Paylocity

Square

Homebase

Guidelines

Google Drive

Descrição da oferta de emprego

Summary (Fully Remote)

We are seeking a reliable and responsive On-Call HR Support Specialist to provide part-time coverage during off-hours, ensuring employees receive timely support and proper triage of HR inquiries outside regular business hours. This is a critical role for maintaining operational continuity in a fast-paced environment.

Responsibilities:
* Monitor and respond promptly to HR-related emails during assigned hours
* Triage issues and maintain a prioritized follow-up list for the HR Generalist
* Provide accurate, timely support regarding:
* Overtime and scheduling policies
* Clock-in/clock-out discrepancies
* Health insurance and benefits questions
* Other routine HR inquiries
* Maintain and update a dynamic FAQ dashboard to streamline common requests
* Escalate urgent matters based on established escalation protocols

Requirements:
* 2+ years of experience in HR or customer support, preferably in a 24/7 or shift-based environment
* Strong understanding of HR operations, benefits, and timekeeping practices
* Excellent written English and strong organizational skills
* Ability to work independently and respond reliably during off-hours
* Proficiency in tools such as Paylocity, Square, Homebase, Guidelines, and Google Drive

Nice to Have:
* Experience supporting remote or distributed teams
* Familiarity with internal knowledge base or documentation tools

This is a part-time, ongoing opportunity for someone who values responsiveness, clarity, and HR excellence. If you're detail-oriented and proactive, we'd love to hear from you.