Hr Assistant, Ats Pxt Org

Amazon Servicos De Varejo Do Brasil Ltda.; Cajamar; Presencial; BRL 30.000 - 40.000; Tempo integral

Resumo da oferta

A leading retail company in Brazil is seeking an HR Assistant to support Associates with various HR services. This role involves assisting with onboarding, payroll management, and providing customer service in a confidential environment. The ideal candidate should have experience in human resources and customer service. This position offers the opportunity to engage in DEI initiatives and support internal communication efforts.

Qualificações

• Experience in confidential environments.
• Human resources experience is required.
• Customer service experience is preferred.

Responsabilidades

• Directly assist Associates and drive case resolution.
• Onboarding / offboarding of T1-T3 associates.
• Manage daily exceptions for time and attendance.

Conhecimentos

Customer service

Confidentiality

Human resources

Formação académica

High school or equivalent

Bachelor's Degree

Descrição da oferta de emprego

Job Overview

The HR Assistant is the first point of contact for on-site Associate support in BR Operations organization. They provide friendly and welcoming support to our Associates regarding a broad range of benefits, policy, payroll, time & attendance and other topics while maintaining an appropriate level of confidentiality. They lead or participate in engagement and internal communications actions, support frontline leaders and engage with other supporting functions to deliver a delightful Associate experience.

Key Responsibilities

• Associate Support: Directly assist Associates and drive case resolution.
• Staffing: Onboarding / offboarding of T1-T3 associates.
• Support internal recruiting process.
• Time and Attendance / Payroll: Manage daily exceptions, support AAs and leaders with time and attendance matters.
• Scheduling, shift changes, VTO, bank of hours, overtime.
• Employee Lifecycle: Front-line execution of general HR services (cafeteria, shuttle, lockers, swag store, other).
• Engagement & Communication: Execute engagement and communication plans.
• HR Metrics & Analytics: Data collection and input.
• Daily maintenance of HR systems.
• Ops Standards: Execute PXT and operational standards - SPPR / SQPR, FSI, AO, Safety Touch, others.
• ER & Compliance: PXT focal point for low complex investigations.
• Supports execution of disciplinary measures.
• Talent Development up to L3: Generate insights for T1-T3 talent management and development.
• Support L3 leaders on providing feedback and driving effective communication.
• Participates in SPPR / SQPR meetings and supports output execution.
• DEI: Support affinity groups and execution of local initiatives related to DEI.

Basic Qualifications

• High school or equivalent
• Experience in confidential environments
• Human resources experience;
• Customer service experience;

Preferred Qualifications

• Bachelors Degree.