Housekeeping Attendant

Accor Hotels; São Paulo; Presencial; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

Um hotel da rede Accor busca um profissional dedicado para funções de limpeza e atendimento aos hóspedes. O papel envolve assegurar padrões elevados de limpeza, interagir com os hóspedes, e garantir a privacidade e segurança das propriedades dos clientes. O trabalho é essencial para criar uma experiência positiva e memorável, respeitando as indicações de estado dos quartos e mantendo a eficiência nas operações diárias.

Serviços

Oportunidades de desenvolvimento e crescimento

Ambiente inclusivo e diverso

Qualificações

• Fluência em inglês é necessária.
• Experiência anterior em ambiente de hotelaria de luxo é preferida.

Responsabilidades

• Garantir a limpeza dos quartos e áreas públicas.
• Atender rapidamente os pedidos dos hóspedes.
• Gerenciar processos de fechamento no final do dia.

Conhecimentos

Habilidades interpessoais

Comunicação

Eficiência física

Descrição da oferta de emprego

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.

Job Description

What you will be doing:

• Ensure cleanliness of guest rooms and public areas as per hotel standards, whilst providing assistance to guests during their stay
• Liaise with supervisors to address guest requests promptly and add personalized experiences
• Maintain guest privacy and safeguard belongings whilst delivering exceptional service
• Manage end-of-day closing procedures, ensuring proper equipment storage and safety
• Prepare trolley with necessary supplies, amenities, and linens before starting work
• Monitor and respect room status indicators (e.g., "Make Up Room" and "Do Not Disturb" signs)

Qualifications

Your experience and skills include:

• Strong interpersonal skills with a service-focused and dynamic personality
• Excellent communication skills, including fluency in English
• Physical fitness and efficiency
• Previous experience in a luxury hotel environment is preferred

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visithttps://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS