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SAGA Truck & Van is seeking aQualified Heavy Goods Vehicle technician to diagnose, service and repair HGVs to the highest standards at its Thurrock workshop. You will perform inspections, diagnostics and routine maintenance, ensuring safety, compliance with manufacturer standards, and excellent service for customers.
The role requires City & Guilds/NVQ Level 3 in Vehicle Maintenance, a full UK driving licence and strong practical skills in automotive repair, diagnostics and documentation.
SAGA Truck & Van is the leading Mercedes-Benz distributor in the United Kingdom, with a network of ten dealerships across Kent, Essex, Hertfordshire, and East England, employing over five hundred staff.
The SAGA Mercedes-Benz Story: The journey began in 1971 in western France, initially focused solely on commercial vehicles. Over the years, car and utility vehicle operations were added, and dealerships multiplied—first regionally until 2013, then nationally, before expanding internationally in 2019. In 2024, SAGA Mercedes-Benz expanded to England with the acquisition of 10 dealerships, previously owned by Sparshatt Truck and Van and Motus Truck & Van. Today, SAGA has an international presence (in France, Belgium, England, Switzerland, Liechtenstein, and the Czech Republic) and represents 70% of the RCM group’s revenue.
Job Overview
To diagnose, service, repair and maintain Heavy Goods Vehicles (HGVs) to a high standard, ensuring all vehicles are safe, reliable, compliant with legal and manufacturer requirements, and maintained in accordance with company and Mercedes-Benz standards.
The role involves carrying out routine maintenance, inspections, diagnostics and repairs across mechanical, electrical and electronic vehicle systems, while working collaboratively with the wider team to ensure an efficient workshop operation and a seamless experience for our customers
Main Responsibilities:
Diagnose, repair, and maintain Heavy Goods Vehicles to the highest standards of quality and safety.
Perform inspections, routine maintenance, and repairs on various truck models. Use your technical expertise to troubleshoot and resolve complex mechanical and electrical issues.
Collaborate with the team to ensure efficient workflow and exceptional service delivery.
Keep accurate records of work carried out and parts used, maintaining thorough documentation
Work collaboratively with colleagues and relevant departments to support an efficient workflow, minimise vehicle downtime and ensure a seamless experience for our customers.
Provide clear and accurate technical information to colleagues and customers where required to support effective decision-making and the smooth progression of vehicle repairs.
Ensure all tools, equipment and workshop facilities are used correctly and maintained in a safe and serviceable condition.
Comply with all company policies, procedures and relevant legal requirements relating to vehicle maintenance, workshop operations and health and safety.
Maintain a clean, safe and organised working environment.
Location: Thurrock Truck
Monday to Friday 9.00pm to 6.30am
Shift allowance : £9,100 per annum
Bonus: Monthly individual Productivity Bonus of up to £850 per month (£10,200 per annum)
Joining SAGA Truck and Van means:
Representing “the star,” an international luxury car brand
Promoting vehicles with the latest technologies
Benefiting from career opportunities within a fast-growing group
Joining a family-owned group with strong values and collaborating with passionate people
Participating in regular internal events that promote team cohesion (seminars, incentives, parties…)
Enjoying many other benefits:
Pay date: 25th of each month
Discretionary bonus scheme
24 days Annual leave plus bank holidays
Simply Health
Enhanced Maternity and Paternity Leave
Employee Assistance Programme (EAP)
RCM: SAGA Truck & Van is part of the French RCM group, created and led since 1999 by Ronan Chabot. Strongly attached to its region and values, RCM expanded intensively—first regionally, then across France, before expanding internationally in 2019 with the SAGA Mercedes-Benz network and adding a new activity: boating. Today, the group remains a French family business with a global outlook, distributing iconic brands such as Mercedes-Benz, Toyota, Lexus, Porsche, Beneteau, Azimut, Galeon, and Highfield internationally (in France, Belgium, Switzerland, Liechtenstein, England, and the Czech Republic). Our values have remained the same since day one: Passion, Performance, and Respect. In 2018, RCM was named France’s Distributor of the Year, and in 2021 won the Family Saga award at the French Automotive Distribution Grand Prix.
#SAGATruck&Van
Formal Qualification - City & Guilds/ NVQ Level 3 in Vehicle Maintenance and Repair
Full UK Driving Licence
Ability to follow instructions and procedures
Excellent problem-solving skills and attention to detail
Strong Technical background in automotive repair and service
Ability to use modern Diagnostic equipment
or
SAGA Truck & Van
Full-time, Permanent
The RCM adventure began in 1999 thanks to Ronan Chabot, who opened the very first Toyota Toys Motors dealership in Vendée. Deeply attached to the region and its values, RCM expanded rapidly, first regionally, then across France, before crossing borders in 2019 and adding a new business: boating. Today, the group remains a French family company with a global outlook, distributing iconic brands like Mercedes-Benz, Toyota, Lexus, Porsche, Beneteau, Azimut, Galeon, and Highfield internationally (in France, Belgium, Switzerland, Liechtenstein, England, the Czech Republic, and Poland). Our values have been the same since day one: Passion, Performance, and Respect. In 2018, RCM was named France's top distributor of the year and in 2021 won the Family Saga award at the Grand Prix of Automotive Distribution.