Head of Revenue Operations Brazil

Caderno Nacional; Curitiba; Presencial; USD 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading company operating marketplace websites is seeking a Head of Revenue Operations in Curitiba, Brazil. The role involves overseeing business operations across multiple markets, collaborating with leadership teams, and driving strategic decision-making. Candidates should possess strong analytical skills, leadership abilities, and relevant experience in high-growth SaaS environments.

Serviços

Equity opportunities

Focus on a fun, results-oriented culture

Support for personal growth and learning

Qualificações

• Experience in a matrixed environment and partnering with leadership.
• Strong experience in sales/customer/business operations or revenue operations.
• Fluent in English and possesses excellent analytical skills.

Responsabilidades

• Oversee business operations for Brazil, Chile, and Peru markets.
• Manage collection, analysis, and reporting of business KPIs.
• Coordinate with local teams on global process implementation.

Conhecimentos

Analytical skills

Problem-solving

Communication

Leadership

Project management

Formação académica

MBA or postgraduate degree in business

Ferramentas

Salesforce

HubSpot

Descrição da oferta de emprego

Head of Revenue Operations Brazil - Curitiba / PR

We operate marketplace websites in 13 countries, serving 80 million patients monthly and processing over 7.5 million appointment schedules per month.

Our mission is to make the healthcare experience more human.

Founded in 2012 in Poland, Docplanner now has a team of 2,200 people across offices in Warsaw, Barcelona, Munich, Istanbul, Rome, Bologna, Mexico City, and Curitiba. We are backed by leading venture capital funds, including Point Nine Capital, Goldman Sachs Private Capital, and One Peak Partners, with a total raise of $300 million to date.

We believe in the saying by Peter Drucker: "Culture eats strategy for breakfast." We are looking for exceptional individuals who can help us change the world while building an amazing company.

Position: Head of Revenue Operations Brazil

This role is based in Curitiba and reports to the Vice President of Revenue Operations.

Job Description

• Be a trusted advisor to the Marketing, Sales, Customer Success, and leadership teams, driving strategic decision-making.
• Oversee the business operations of Sales and Customer Operations for Brazil, Chile, and Peru markets.
• Act as the main contact for Business and Operations Local Managers, responding to their needs, sharing insights, and making recommendations.
• Apply logical thinking to draw conclusions and defend your recommendations.
• Coordinate, empower, and engage teams of Experts, Specialists, and Analysts.
• Focus on strategic development, building a team that delivers value, insights, and a world-class customer experience.
• Create a culture of collaboration and goal achievement.
• Manage the collection, analysis, and reporting of business KPIs.
• Evaluate performance using key metrics and implement improvement initiatives.
• Ensure workforce planning aligns with local priorities.
• Develop and embed process improvements and successful change projects.
• Analyze local processes, identify best practices, and develop tailored solutions.
• Build, monitor, and optimize internal processes and tools.
• Participate in strategic projects to maximize business impact.
• Collaborate with other department heads to support company growth and development.
• Coordinate with local teams on global process implementation.
• Ensure quality and consistency in alignment with the global team.

Qualifications

• Experience thriving in a matrixed environment, creating buy-in across revenue functions.
• Proven track record partnering with marketing, sales, finance, and customer success leadership.
• Highly quantitative with excellent analytical skills.
• Ability to solve ambiguous problems with data.
• Extensive sales/customer/business operations or revenue operations experience, preferably in high-growth SaaS environments.
• Strong experience with enterprise CRM systems (Salesforce, HubSpot, etc.).
• Responsible, autonomous, and well-organized.
• Fluent in English.
• Experience leading complex operations teams.
• Strategic, customer-focused, with a good understanding of performance metrics.
• Knowledge of reporting and budgeting procedures.
• Motivational and effective communicator at all levels.
• Project management skills from conception to completion.
• Proven leadership and coaching abilities.
• Excellent organizational and problem-solving skills.
• Adaptability to changing environments.
• Empathetic, inclusive, and curious attitude.
• MBA or postgraduate degree in business preferred.

Additional Information

• Equity: Yes, we believe in ownership.
• Great People: We are results-oriented, knowledgeable, and have fun.
• Leave Your Comfort Zone: From a handful of founders to over 2,000 team members across 4 continents, we learn and grow together.