Head of Communications

CloudWalk, Inc.; São Paulo; Presencial; BRL 280 000 - 560 000; Tempo integral

Resumo da oferta

CloudWalk is seeking a seasoned Head of Communications to shape our global narrative around AI, fintech, and payments, with impact across products and brands. 

You will partner with executives to develop speeches, lead media relations, crisis management, and internal messaging, while mentoring a high‑performing team. This role requires outstanding writing, strategic judgment, and the ability to translate complex technology into clear storytelling for diverse audiences.

Qualificações

• Significant experience leading communications in a technology company or agency supporting global tech brands.
• Outstanding writing and editing skills.
• Exceptional strategic judgment.
• Experience advising C-level executives.
• Strong understanding of global media dynamics.
• Experience managing crises under pressure.
• Ability to translate highly technical subjects into narratives that resonate with broad audiences.
• Experience leading multidisciplinary teams.
• Strong product intuition.
• Comfort working in ambiguity and creating structure where none exists.
• High agency with a builder mindset.
• Excellent English communication skills.

Responsabilidades

• Own global communications strategy for CloudWalk.
• Define long-term narrative to position CloudWalk as a leading AI-native fintech company.
• Lead external communications, PR, media relations, executive communications, thought leadership, corporate messaging, crisis communications, and internal communications.
• Build compelling stories around products, technology, research, AI, infrastructure, entrepreneurship, and company milestones.
• Partner with executives to develop speeches, interviews, keynote presentations, opinion pieces, and public appearances.
• Lead communications for major launches, acquisitions, partnerships, fundraising, and strategic announcements.
• Build trusted relationships with journalists, creators, analysts, investors, and industry leaders worldwide.
• Drive proactive media strategy instead of reactive press management.
• Develop measurement systems that connect communications efforts to business outcomes.
• Build and mentor a high-performing communications organization with exceptionally high standards for writing, judgment, creativity, and execution.
• Work closely with our internal creative and strategic teams to ensure every communication artifact reflects the quality of the products we build.
• Use AI extensively to accelerate research, writing, planning, media intelligence, workflow automation, and organizational leverage.

Conhecimentos

Communications leadership

Writing skills

Strategic judgment

Executive advisory

Media relations

Crisis management

Storytelling

Team leadership

English fluency

Descrição da oferta de emprego

About The Design Team

The Design team at CloudWalk shapes how millions of merchants and buyers interact with money every day. From the tap of a card reader to a dashboard on a phone, our designers are responsible for clarity, trust, and delight across every surface we ship.

The Design team at CloudWalk shapes how millions of merchants and buyers interact with money every day. From the tap of a card reader to a dashboard on a phone, our designers are responsible for clarity, trust, and delight across every surface we ship.

About This Role

• Own CloudWalk's global communications strategy.
• Define the long-term narrative that positions CloudWalk as one of the world's leading AI-native financial technology companies.
• Lead external communications, PR, media relations, executive communications, thought leadership, corporate messaging, crisis communications, and internal communications.
• Build compelling stories around products, technology, research, AI, infrastructure, entrepreneurship, and company milestones.
• Partner with executives to develop speeches, interviews, keynote presentations, opinion pieces, and public appearances.
• Lead communications for major launches, acquisitions, partnerships, fundraising, and strategic announcements.
• Build trusted relationships with journalists, creators, analysts, investors, and industry leaders worldwide.
• Drive proactive media strategy instead of reactive press management.
• Develop measurement systems that connect communications efforts to business outcomes.
• Build and mentor a high-performing communications organization with exceptionally high standards for writing, judgment, creativity, and execution.
• Work closely with our internal creative and strategic teams to ensure every communication artifact reflects the quality of the products we build.
• Use AI extensively to accelerate research, writing, planning, media intelligence, workflow automation, and organizational leverage.

What You Need To Succeed

Significant experience leading communications inside a technology company or agency supporting global technology brands. Outstanding writing and editing skills. Exceptional strategic judgment. Experience advising C-level executives. Strong understanding of global media dynamics. Experience managing crises under pressure. Ability to translate highly technical subjects into narratives that resonate with broad audiences. Experience leading multidisciplinary teams. Strong product intuition. Comfortable working in ambiguity and creating structure where none exists. High agency with a builder mindset. Excellent English communication skills (written and spoken).

Nice to Have

Experience in fintech, AI, infrastructure, developer platforms, or deep technology. Experience supporting major fundraising rounds, or public-company communications. Strong relationships with international technology media. Experience producing documentary-style storytelling, long-form editorial projects, or original research publications. Experience working alongside design, creative, or film production teams. Familiarity with AI-native workflows and modern communication tooling.

The Future We See

• People teams leveraging AI to transform talent acquisition and employee development.
• Marketing professionals creating data-driven, AI-powered campaign strategies.
• Customer Success teams enhancing client experiences with intelligent solutions.
• Risk analysts combining human expertise with AI to navigate complexities.
• Designers collaborating with AI to push creative boundaries.

Join us at CloudWalk

Join us at CloudWalk, where we're not just engineering solutions; we're building a smarter, AI-driven future for payments—together.