Hardware Asset Management Analyst

Caterpillar; Piracicaba; On-site; BRL 180,000 - 260,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Private pension plan

Profit share

Christmas basket

Transportation

Life and personal insurance

Employee resources group

Job summary

Caterpillar is seeking a Senior IT Analyst Applications - Hardware Asset Management to strengthen asset governance and CMDB health. You will collaborate with asset owners, business stakeholders, and IT partners to identify challenges, prioritize improvements, and lead automation of asset lifecycle processes.

The role requires expertise in HAM, data quality, and governance, with a focus on scalable solutions and reporting that informs business decisions.

Qualifications

• Bachelor’s degree or equivalent practical experience in IT, CS, data or related field.
• Six or more years of HAM/IT Asset Management experience.
• Strong governance, data-quality practices and lifecycle knowledge.
• Advanced Excel and SQL skills; ability to analyze data and report.

Responsibilities

• Lead hardware asset governance and onboarding across asset classes.
• Build relationships with asset owners, stakeholders, and IT partners.
• Assess operational, governance, data-quality, financial, audit and security challenges.
• Design scalable improvements for asset lifecycle management.
• Automate and standardize asset lifecycle processes across platforms.
• Analyze asset data to identify gaps, trends, risks and opportunities.
• Improve CMDB health and asset visibility.
• Serve as HAM SME for projects and enterprise initiatives.
• Develop reporting and analytics for informed decisions.
• Provide HAM policy guidance and governance best practices.
• Mentor HAM analysts and support cross-functional collaboration.

Skills

Asset governance

Data analysis

Problem solving

Communication

English proficiency

Education

Bachelor’s degree in IT / CS / Data

Tools

ServiceNow HAM

SQL

Microsoft Excel

CMDB

Job description

Career Area: Technology, Digital and Data Job Description:

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. IT IS YOUR TIME!

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.

Job Summary:

The Senior IT Analyst Applications - Hardware Asset Management Analyst will serve as a key member of the Hardware Asset Management (HAM) team within the Enterprise Asset Management IT organization. This position is responsible for advancing enterprise hardware asset governance, improving asset data quality and visibility, and designing solutions that strengthen asset lifecycle management. The analyst will collaborate with asset class owners, business stakeholders, and cross-functional IT partners to identify and prioritize operational challenges, conduct assessments, and implement process and governance improvements. The position will also lead automation and process-unification efforts, contribute subject matter expertise to enterprise initiatives, and support the ongoing health and sustainability of the Configuration Management Database (CMDB).

What you will do:

• Lead hardware asset governance and onboarding initiatives across assigned asset classes.
• Build trusted relationships with asset class owners, business stakeholders, and cross-functional IT partners.
• Assess and prioritize operational, governance, data-quality, financial, audit, and security challenges.
• Design and implement scalable process improvements that strengthen asset lifecycle management.
• Lead efforts to automate and standardize asset lifecycle processes across platforms.
• Analyze asset data to identify gaps, trends, risks, and improvement opportunities.
• Drive improvements to asset visibility, data quality, and CMDB health.
• Serve as a HAM subject matter expert for projects and enterprise initiatives.
• Develop reporting and analytics that support informed business decisions.
• Provide guidance on HAM policies, governance requirements, and industry practices.
• Provide technical mentoring to HAM analysts and promote accountability, collaboration, and technical development.
• Serve as an escalation point for HAM governance and policy questions, including urgent support when required.

What you will have:

• Hardware Asset Management & Governance – Expertise in hardware asset lifecycle management, asset governance, CMDB/data quality, risk management, compliance, and enterprise controls that improve visibility, accountability, and audit readiness.
• Process Optimization, Automation & Analytics – Drives process improvement through automation, standardization, and data-driven decision making using ServiceNow, Excel, SQL, and enterprise data sources to reduce complexity, improve efficiency, and mitigate risk.
• Leadership, Collaboration & Problem Solving – Leads cross-functional initiatives, builds strong stakeholder relationships, translates complex concepts into actionable recommendations, and develops sustainable solutions through effective communication, collaboration, and mentorship.

Basic requirements:

• Bachelor’s degree or equivalent practical experience in information technology, computer science, data engineering, information systems, or a related field.
• Pre-Advanced English.
• Six or more years of experience in HAM, IT Asset Management, infrastructure administration, or a related technical field.
• Experience leading projects, workstreams, or cross-functional initiatives.
• Strong knowledge of asset lifecycle management, governance, and data-quality practices.
• Strong analytical, problem-solving, and technical troubleshooting capabilities.
• Ability to independently advance initiatives with limited direction.
• Strong written and verbal communication skills across technical, business, and leadership audiences.
• Advanced Microsoft Excel and SQL skills for data analysis and reporting.
• Ability to maintain a flexible work schedule to support collaboration with global teams across multiple time zones.

Top candidates will also have:

• Experience with ServiceNow HAM, ITAM, or CMDB capabilities.
• Experience using enterprise data platforms or data lakes.
• Experience automating and standardizing business or IT processes.
• Experience leading projects using agile or waterfall methodologies.
• Experience addressing audit, operational, financial, or security risks.
• IAITAM Certified Hardware Asset Management Professional certification or a comparable IT asset management certification.

This position requires the candidate to work on-site five days a week.

Some of the offered benefits:

• Medical plan
• Dental plan
• Medicines reimbursement
• Wellhub
• Psychological, Legal, Social and Finance Support Program
• Private pension plan
• Profit share
• Christmas basket
• Transportation
• Life and personal insurance
• Extended maternity and paternity leave
• Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport)
• Caterpillar reserves the right to change or modify benefits at any time, subject prior notice and in compliance with legal requirements.
• Benefit elegibility may vary by position and location.

The Recruitment & Selection area emphasizes that it does not use personal emails and/or emails from other domains (@gmail, @hotmail, etc.) to contact candidates. Available vacancies are only advertised through the company's official channels ( www.caterpillar.com/careers.html; https://www.linkedin.com/company/caterpillar-inc) , and official Caterpillar emails are mandatory followed by the domain @cat.com. Also, the company does not request any type of payment (bank transfer, pix, etc.) for the purposes of the selection process.

For more information click on the link: https://www.caterpillar.com/pt/careers/apply-now/help.html

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar. Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.