Senior IT Analyst – Software Asset Management & Flexera

Caterpillar Inc.

Piracicaba

On-site

BRL 180,000 - 250,000

Full time

4 days ago

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Benefits offered by this job

Medical plan

Dental plan

Medicines reimbursement

Wellhub

Psychological, Legal, Social and Finan

ce Support Program

Private pension plan

Profit share

Christmas basket

Transportation

Life and personal insurance

Extended maternity and paternity leave

Employee resources group

Job summary

Caterpillar Inc. is seeking a Senior IT Analyst in Infrastructure & Data Quality to manage the Flexera SAM platform and ensure data accuracy across enterprise assets. You will partner with ITAM, Infrastructure, ServiceNow, and Cybersecurity teams to optimize inventory, integrations, and data pipelines.

The role requires strong SQL, Power BI skills and experience with automation using PowerShell or Python. It is an on-site position in Brazil with growth opportunities and a focus on audit

Qualifications

Bachelor's degree or equivalent practical IT experience.
Pre-Advanced English.
5+ years of experience supporting enterprise IT platforms.
Experience with Flexera One, FlexNet Manager Suite, or similar enterprise SAM platform.
Experience managing inventory agents, beacons, adapters, discovery feeds, APIs, and reconciliation processes.
Strong SQL skills and ability to analyze large datasets.
Power BI dashboard development and data modeling experience.
Scripting with PowerShell or Python for automation.
Experience with Snowflake, APIs, Power Automate, or enterprise integration platforms.

Responsibilities

Administer and continuously improve the Flexera platform, including inventory agents, beacons, integrations, adapters, evidence rules, and SAM capabilities.
Monitor inventory data health, reconciliation processes, data refreshes, integrations, and platform dependencies.
Serve as the technical SME for Flexera operations, troubleshooting complex issues.
Design data quality controls and root‑cause analyses to improve data completeness and accuracy.
Collaborate with infrastructure, endpoint management, ServiceNow, cybersecurity, and source-system teams.
Analyze large datasets using SQL, Power BI, Excel to identify trends and actionable insights.
Develop dashboards, reporting solutions, and data lineage artifacts for governance and decision making.
Identify automation opportunities using PowerShell, Python, Power Automate, APIs.
Evaluate AI-enabled solutions to improve data quality and platform efficiency.

Skills

Hardware Asset Mgmt

Process Optimization

Leadership & Collaboration

Education

Bachelor's degree or equivalent

Job description

Job Description

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Career Area

Technology, Digital and Data

IT IS YOUR TIME!

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.

Job Summary

The Senior IT Analyst Technical Infrastructure, Flexera Technical and Data Quality, is responsible for the administration, integration, operational health, and data quality of Caterpillar's Software Asset Management (SAM) platform. This role provides technical support for Flexera components including inventory agents, beacons, adapters, integrations, reconciliation processes, and supporting data pipelines. The incumbent identifies and resolves inventory, normalization, integration, and data quality issues to support software compliance, audit readiness, optimization, and software lifecycle decisions. The role partners closely with Software Asset Management, Infrastructure, Endpoint Management, Cybersecurity, ServiceNow, Data Engineering, and Compliance teams.

This role plays a critical part in ensuring the accuracy, completeness, and reliability of enterprise software asset data. Success is measured through improved data quality, inventory accuracy, platform reliability, audit readiness, operational efficiency, and the delivery of actionable insights that enable informed software lifecycle and compliance decisions.

What You Will Do

Administer, support, and continuously improve the Flexera platform, including inventory agents, beacons, integrations, business adapters, evidence rules, and related SAM capabilities.
Manage the health and reliability of software inventory data by monitoring inventory collection, reconciliation processes, data refreshes, integrations, and platform dependencies.
Serve as the technical subject matter expert for Flexera platform operations, troubleshooting complex issues related to agents, integrations, inventory processing, data quality, and system performance.
Design and implement data quality controls, validation processes, and root-cause analysis activities to improve the completeness, accuracy, consistency, and audit readiness of software asset data.
Partner with infrastructure, endpoint management, ServiceNow, cybersecurity, and source-system teams to resolve data and integration issues across enterprise technology platforms.
Analyze large datasets using SQL, Power BI, Excel, and automation technologies to identify trends, validate business rules, and deliver actionable insights that support software compliance, optimization, and lifecycle management.
Develop and maintain dashboards, reporting solutions, technical documentation, data lineage artifacts, and operational standards to support governance, transparency, and decision-making.
Identify and implement automation opportunities using PowerShell, Python, Power Automate, APIs, and related technologies to improve operational efficiency, scalability, and data accuracy.
Evaluate and implement automation, reporting, and AI-enabled solutions that improve data quality, operational efficiency, and overall platform effectiveness.

What You Will Have

Hardware Asset Management & Governance – Expertise in hardware asset lifecycle management, asset governance, CMDB/data quality, risk management, compliance, and enterprise controls that improve visibility, accountability, and audit readiness.
Process Optimization, Automation & Analytics – Drives process improvement through automation, standardization, and data-driven decision making using ServiceNow, Excel, SQL, and enterprise data sources to reduce complexity, improve efficiency, and mitigate risk.
Leadership, Collaboration & Problem Solving – Leads cross-functional initiatives, builds strong stakeholder relationships, translates complex concepts into actionable recommendations, and develops sustainable solutions through effective communication, collaboration, and mentorship.

Basic Requirements

Bachelor's degree or equivalent practical experience in information technology, computer science, data engineering, information systems, or a related field.
Pre-Advanced English.
Five or more years of experience supporting enterprise IT platforms, ITAM/SAM technologies, discovery systems, or data integrations.
Hands-on experience administering or technically supporting Flexera One, FlexNet Manager Suite, or a comparable enterprise SAM platform.
Experience managing or troubleshooting inventory agents, beacons, adapters, discovery feeds, APIs, and reconciliation processes.
Strong SQL skills and experience analyzing large enterprise datasets.
Demonstrated experience identifying and resolving data-quality issues across integrated systems.
Experience with at least two relevant enterprise data sources, such as SCCM/MECM, Intune, ServiceNow CMDB, Jamf, Tanium, BigFix, or Snowflake.
Ability to troubleshoot technical problems using logs, queries, monitoring information, data lineage, and root-cause analysis.
Ability to communicate technical findings, operational risk, and business impact to technical and non-technical audiences.
Experience documenting configurations, support procedures, data rules, integration flows, and remediation actions.

Top Candidates Will Also Have

Flexera One, FlexNet Manager Suite, or Flexera ITAM administration certification.
Flexera implementation, upgrade, or migration experience.
Experience with Flexera Business Adapters, inventory evidence configuration, recognition, and normalization.
Power BI dashboard development and data-modeling experience.
PowerShell or Python scripting experience.
Experience with Snowflake, APIs, Power Automate, or enterprise integration platforms.
Familiarity with software licensing, entitlements, license reconciliation, and ELP concepts.
ITIL Foundation, CSAM, CITAM, CHAMP, or other relevant ITAM/SAM certification.
Experience supporting audit-readiness, compliance, optimization, or vulnerability use cases.

Note: This position requires the candidate to work on-site five days a week.

Some of the offered benefits*:

Medical plan
Dental plan
Medicines reimbursement
Wellhub
Psychological, Legal, Social and Finance Support Program
Private pension plan
Profit share
Christmas basket
Transportation
Life and personal insurance
Extended maternity and paternity leave
Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport
Caterpillar reserves the right to change or modify benefits at any time, subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location.