Go High Level & Zapier Virtual Support

Marketing Ninjas; Brasil; Teletrabalho; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A leading marketing agency in Brazil is on a mission to fuel growth through innovative lead generation strategies. They seek a motivated Virtual Support Agent proficient in GoHighLevel and Zapier to manage client interactions, automation tasks, and provide training. This role offers a competitive salary and flexible remote work opportunities.

Serviços

Flexible remote work environment

Competitive compensation based on experience

Opportunity to grow into a full-time position

Ongoing training and growth opportunities

Qualificações

• Proven Expertise in GoHighLevel and Zapier.
• Exceptional English Fluency required.
• Client-first attitude with a professional demeanor.

Responsabilidades

• Serve as the first point of contact for client inquiries.
• Build, troubleshoot, and optimize automation workflows.
• Create guides and documentation for clients.

Conhecimentos

Communication Skills

Problem Solving

Technical Aptitude

Attention to Detail

Organizational Skills

Ferramentas

GoHighLevel

Zapier

Loom

Slack

ClickUp

Google Workspace

Descrição da oferta de emprego

Marketing Ninjas is a high-performing marketing agency that specializes in helping restoration companies grow their businesses through powerful lead generation strategies, expert automation, and top-tier client support. We are on a mission to deliver the highest standard of service, blending skill, innovation, and integrity into everything we do.

We are expanding our team and seeking a highly competent Virtual Support Agent who is an expert in GoHighLevel and Zapier automations to support our clients and internal operations.

Key Responsibilities

About Us

Marketing Ninjas is a high-performing marketing agency that specializes in helping restoration companies grow their businesses through powerful lead generation strategies, expert automation, and top-tier client support. We are on a mission to deliver the highest standard of service, blending skill, innovation, and integrity into everything we do.

We are expanding our team and seeking a highly competent Virtual Support Agent who is an expert in GoHighLevel and Zapier automations to support our clients and internal operations.

Key Responsibilities

• Client Support: Serve as the first point of contact for technical and automation-related inquiries from clients using our Lead Engine platform (white-labeled GoHighLevel).
• Automation Management: Build, troubleshoot, and optimize workflows in GoHighLevel and Zapier, ensuring seamless performance.
• Tech Implementation: Assist in setting up campaigns, workflows, triggers, pipelines, and integrations inside GoHighLevel.
• System Maintenance: Regularly audit client accounts and automation sequences to catch and fix errors proactively.
• Training & Documentation: Create simple step-by-step guides and video walkthroughs for clients on how to use their systems more effectively.
• Problem Solving: Quickly diagnose issues, identify root causes, and implement solutions with minimal supervision.
• Collaboration: Work closely with internal teams (sales, client success, operations) to continuously improve the client experience.

Requirements

• Proven Expertise in GoHighLevel (building automations, campaigns, custom fields, calendars, etc.)
• Advanced Proficiency with Zapier (building multi-step automations, error troubleshooting, integrations with 3rd party tools)
• Exceptional English Fluency: Must be able to communicate clearly and professionally in both spoken and written English (no heavy accents or language barriers that affect client communication).
• Strong Technical Aptitude: You love solving problems and figuring out how systems work together.
• Client-First Attitude: Patient, professional, and committed to providing top-notch support.
• Excellent Communication Skills: Ability to explain technical topics in a simple, client-friendly way.
• Highly Organized: Ability to manage multiple client accounts, tasks, and priorities without dropping balls.
• Self-Starter: Can work independently, prioritize tasks effectively, and meet deadlines without constant supervision.
• Attention to Detail: You double-check your work because small automation errors can create big problems.
• Bonus: Experience with CRM systems, SaaS support, or working in a digital marketing agency.

Tools You’ll Use

• GoHighLevel (primary platform)
• Zapier (integrations and automations)
• Loom (video recording for tutorials and support)
• Slack (team communication)
• ClickUp (task management – internal use only)
• Google Workspace (email, docs, sheets)

What We Offer

• Competitive compensation (based on experience)
• Flexible remote work environment
• Opportunity to grow into a full-time position
• Work in a mission-driven, values-based company
• Ongoing training and growth opportunities

How to Apply

If you’re passionate about technology, love solving problems, and want to be part of a high-performing, faith-driven team, we want to hear from you!

Please send the following:

• A short cover letter introducing yourself and sharing your experience with GoHighLevel and Zapier
• Your updated resume
• A short voice recording (2–3 minutes) introducing yourself and sharing why you’re a great fit for this role (to assess English fluency)
• Examples (if available) of automation workflows you’ve built or optimized
• Your availability (hours per week and timezone)

Send your application to: https://link.marketingninjas.io/widget/form/S0ImOALQxZNEgKyayf1b

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

• Industries

  Marketing Services

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