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Responsibilities
- Responsible for the product design of new merchant onboarding, including contract execution, qualification verification, information extraction/OCR, and online registration workflows.
- Build automated verification and risk control rules to improve conversion rates and data accuracy.
- Collaborate with BD, Legal, Risk teams and third-party data providers (e.g., business registration, tax authorities) to ensure regulatory compliance.
- Practices in fast track onboarding and contactless contracting, and propose optimization strategies for merchant experience.
Qualifications
- 3–8 years of experience in B2B or enterprise service product roles, including at least 1 year focused on onboarding modules at a leading food delivery or local services platform.
- Familiar with merchant lifecycle management (SLM), KYC/KYB verification processes; basic knowledge of OCR and RPA technologies.
- Strong skills in data analysis and process design, with the ability to define automation metrics and retrospective tracking systems.
- Capable of project management and cross-functional coordination to drive successful implementation and product launch.
Seniority level
Seniority level
Mid-Senior level
Employment type
Job function
Job function
Product ManagementIndustries
Internet Marketplace Platforms
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Manager, Product Management LAC-R-245365
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