Galaxy Store Operations Specialist - LATAM

Samsung Electronics; São Paulo; Presencial; BRL 120 000 - 180 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health and wellness programs

Professional development

Global networking

Resumo da oferta

Samsung Electronics in São Paulo is seeking an experienced Galaxy Store Operations Specialist to lead LATAM campaigns for Mexico and Brazil. The role focuses on coordinating with regional teams, ensuring seamless Galaxy Store operations, and driving growth from the São Paulo office.

The ideal candidate will manage campaigns, perform performance tracking, and collaborate closely with a peer supervisor to maximize store performance across markets in LATAM.

Qualificações

• Education: Bachelor’s degree in Marketing, Business Administration, Communications, or related field.
• Experience: Marketing operations, digital campaigns, or app store management with campaign setup, performance tracking, and reporting.
• Languages: Portuguese, English and Spanish at advanced level.
• Skills: Excellent organizational, analytical, proactive, and cross‑functional collaboration.

Responsabilidades

• Lead Galaxy Store operations for Mexico and Brazil from São Paulo office.
• Coordinate campaigns with Mexico and Brazil subsidiaries and align with Galaxy Store Global Operations.
• Provide operational support and collaborate with peer supervisor to grow the store.

Conhecimentos

Marketing operations

Digital campaigns

App store management

Campaign setup

Performance reporting

Data analysis

Cross-cultural communication

Formação académica

Bachelor's degree in Marketing

Descrição da oferta de emprego

Position Summary

Job Title: Galaxy Store Operations Specialist - LATAM | Samsung Electronics

Highlights:
Location: São Paulo
Type of contract: Permanent contract, Full time
Work Modality: On Site

Who are we?
Samsung Electronics has grown into one of the world’s leading technology companies, recognized as one of the top 5 global brands. As a global leader in technology, we are transforming the world with the creativity and diversity of our talented people who drive this transformation.
Our company’s success reflects the determination and talent of our people, aligned with our key corporate values: People, Excellence, Change, Integrity, and Co-prosperity. Our mission is to help people achieve the impossible.
We are inspired by what people want to accomplish in their lives and work to create products that empower them in new ways. This drive fuels our innovation.
Join us at Samsung and find your opportunity to do what you can’t.
Looking for more? Visit our website www.samsung.com or our career page HERE!

Role and Responsibilities

Job Description

We are looking for an experienced, hands-on professional to lead Galaxy Store operations for the Mexican and Brazilian market, based in São Paulo, Brazil. The primary responsibility of this role is to ensure seamless Galaxy Store operations in Mexico and Brazil: managing campaigns, coordinating with Samsung’s Mexico and Brazil subsidiary, and aligning with the Galaxy Store Global Operations team in Suwon, Korea. This role also provides operational support to a peer responsible for strategic coordination and stakeholder management.

The successful candidate is organized, autonomous, and proactive — someone who not only executes but also identifies opportunities and proposes initiatives to grow the Store in Mexico and Brazil. A key aspect of this role is the ability to collaborate closely and effectively with a peer Supervisor, as both roles are designed to complement each other and work as a unit. They will work from the São Paulo office 5 days per week and must be available for occasional calls with Korea outside regular business hours.

Key Job Responsabilities

• Mexico and Brazil Operations

• HQ Alignment (Suwon Office)

• Local Marketing Initiatives

• Performance Monitoring and Reporting

• BD Pipeline Support

• Content Curation Support

• Internal Reporting

• Key Challenges

Requirements

• Education: Bachelor’s degree in Marketing, Business Administration, Communications, or related field.

• Experience: Marketing operations, digital campaigns, or app store management. Hands-on experience with campaign setup, performance tracking, and reporting is required. Experience with mobile app ecosystems (Google Play, Apple App Store, or Galaxy Store) is strongly preferred. Knowledge of the Mexican digital market, including gaming, apps, and digital content, is highly desirable.

• Languages: Portuguese, English and Spanish in advanced level of proficiency.

• Skills: Strong organizational skills and attention to detail. Comfortable with hands‑on operational tasks including backend campaign setup, creative validation, legal coordination, and performance tracking. Analytical mindset with ability to consolidate and synthesize data from multiple sources. Proactive and solutions‑oriented, with the ability to identify opportunities and propose initiatives independently. Strong collaboration skills and ability to work as a unit with a peer of equivalent seniority. Effective communicator across cultures and time zones. Able to manage multiple workstreams simultaneously without losing accuracy.

• What This Role Is Not

• Success Metrics (H2 2026)

• Monthly Market Intelligence

• BD Pipeline Support

• Peer Collaboration

Skills and Qualifications

Why is Samsung Electronics the place to be?

Join a Global Team

Work with a dynamic and diverse team, constantly interacting with different cultures.

Tackle Big Challenges

Our history is built on overcoming challenges and striving for excellence. Join us in pushing the boundaries of technology and innovation.

Shape the Future

Collaborate in an open, innovative environment where your ideas come to life, creating products that redefine the future.

Make an Impact

Contribute to groundbreaking technologies that improve lives and support communities worldwide. At Samsung, your work truly makes a difference.

Benefits

• Comprehensive health and wellness programs
• Professional development opportunities
• Global networking and collaboration

At Samsung, we want you to be yourself! We prioritize fairness and will never request personal information unrelated to the selection process, such as marital status, age, gender, religion, or political opinions.

[For Samsung Electronics Employees Only - Job Requisition Number: R119017]

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