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A leading AI customer experience firm is looking for a Fullstack Software Engineer to develop and optimize features within its AI-powered platform. You will design scalable systems and collaborate closely with product teams to drive impactful releases. Ideal candidates will have significant experience in Node.js, React, TypeScript, and AWS. Join a globally distributed team committed to shaping the future of customer experience.
Join to apply for the Fullstack Software Engineer role at Siena AI
Meet Siena
Siena is the first intelligence layer for customer experience. We're creating an operating system of AI agents that learn, remember, and act across every customer touchpoint—from support conversations to shopping experiences to voice and social media interactions.
The team
We're a small, distributed team that punches way above our weight. Every person here has outsized impact because we've built leverage into everything we do. This philosophy makes us faster and, frankly, more fun to work with.
About The Role
As a fullstack engineer at Siena, you’ll own projects end-to-end, developing and optimizing features within our AI-powered customer support automation platform. You’ll work closely with product, shaping our roadmap while building reliable, high-performance systems. Your code will power millions of monthly customer interactions across global brands, where reliability and speed directly impact business outcomes.
What You’ll Do
Who You Are
Why Siena?
Our values
The people who thrive here are curious, customer-obsessed, and take ownership without being asked. They fix problems first and explain later. They're direct about feedback—both giving and receiving it—because they care more about getting things right than being polite.
Our approach to AI
The people who thrive here treat AI like a natural extension of themselves. They've built their own ecosystem of agents - some for research, others for debugging, writing, analysis, or writing code. They know which AI works best for what problem.
Siena provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.