Full Stack Support Engineer

OneSeven Technology (formerly 17 Web Dev); Brasil; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

An innovative firm is seeking a skilled Full Stack Support Engineer to join their remote team. This role involves troubleshooting and resolving technical issues across both frontend and backend systems, requiring a strong foundation in full stack development. The ideal candidate will possess a customer-centric mindset and collaborate effectively with cross-functional teams. You'll have the opportunity to work with cutting-edge technologies and contribute to enhancing system reliability and performance. If you're passionate about technology and eager to make an impact, this role offers an exciting chance to grow in a dynamic environment.

Qualificações

• 3+ years of experience in a similar role with a strong foundation in full stack development.
• Proven experience in supporting web and mobile applications with strong problem-solving abilities.

Responsabilidades

• Provide technical support for web applications and troubleshoot issues across systems.
• Collaborate with teams to optimize performance and enhance system reliability.

Conhecimentos

Full Stack Development

Technical Support

HTML

CSS

JavaScript

Next.js

TypeScript

React

Node.js

Python

Java

.NET

MySQL

PostgreSQL

MongoDB

AWS

GIT

GitHub

CI/CD Pipelines

Terraform

Docker

Problem-Solving

Communication Skills

Formação académica

Bachelor's degree in Computer Science

Equivalent work experience

Ferramentas

AWS

Docker

Terraform

GIT

GitHub

Descrição da oferta de emprego

Position: Full Stack Support Engineer

Company’s Website:https://oneseventech.com

Working Schedule: 9am-5pm EST - Fully Remote Position

Salary Range:$2500-$3000 USD Monthly (the final salary will be determined by the candidate's level of experience)

Contract: Contract-based employment with US company

Job Summary:We are seeking a skilled and motivated Full Stack Support to join our team. This role involves troubleshooting, debugging, and resolving technical issues across both frontend and backend systems. The ideal candidate will have a strong foundation in full stack development, a customer-centric mindset, and the ability to collaborate effectively with cross-functional teams.

Key Responsibilities:

• Provide technical support and troubleshooting assistance for web applications and software platforms.
• Diagnose and resolve issues related to both frontend and backend systems, databases, APIs, and cloud services.
• Collaborate with development teams to identify and fix bugs, optimize performance, and enhance system reliability.
• Develop and maintain technical documentation related to troubleshooting procedures and resolutions.
• Work closely with customers and internal stakeholders to understand and address technical concerns.
• Assist in monitoring application health and performance, proactively identifying potential issues.
• Implement and recommend improvements to existing systems and workflows for better efficiency.

Required Skills & Qualifications:

• 3+ years of experience in a similar role.
• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Proven experience in full stack development and technical support roles.
• Proven Experience supporting both web and mobile application.
• Proficiency in frontend technologies such as HTML, CSS, JavaScript, Next.js, TypeScript and frameworks like React, Angular, or Vue.js.
• Strong backend development skills with experience in languages such as Node.js, Python, Java, or .NET.
• Hands-on experience with relational and non-relational databases (e.g., MySQL, PostgreSQL, MongoDB).
• Have an understanding of swift/java in order to deploy applications.
• Experience with object oriented, functional, and procedural programming styles. GIT, GitHub, and GitHub Actions experience. Experience building automated CI/CD pipelines.
• Must have AWS experience
• Nice to have ability to write Infrastructure-as-Code (IaC) using Terraform, and packaging applications using Docker.
• Nice to have experience with component UI libraries such as Material UI, Bootstrap, and Tailwind.
• Nice to haveExperience integrating AI coding assistants like GitHub Copilot, Amazon CodeWhisperer, or similar tools into your daily workflow
• Experience with debugging tools, logging frameworks, and monitoring solutions.
• Strong problem-solving abilities and excellent communication skills.
• Ability to work independently and within a team in a fast-paced environment.