(Fluent English) Customer Support Consultant (Argentina, remotely)

SupportYourApp; Buenos Aires; Teletrabalho; USD 15.000 - 25.000; Tempo integral

Resumo da oferta

Join a leading Support-as-a-Service company as a Customer Support Consultant, working remotely in a multicultural environment. You will provide exceptional support, build customer relationships, and thrive in a tech-savvy role. The position offers flexible scheduling, training, and opportunities for growth.

Serviços

Flexible schedule

Opportunity to work fully remote

Inclusive international environment

Bonuses for referring friends

Paid intensive training and probation period

Work-life balance

Responsive management focused on your growth

Qualificações

• Experience in a customer support role.
• Strong problem-solving mindset.
• Personal laptop with minimum 8GB RAM and stable internet connection.

Responsabilidades

• Provide exceptional customer support via calls, chats, and emails.
• Build positive and long-lasting relationships with customers.
• Stay updated with cutting-edge technology.

Conhecimentos

Excellent English skills

Tech-savviness

Analytical skills

Problem-solving mindset

Ferramentas

CRM systems

Descrição da oferta de emprego

(Fluent English) Customer Support Consultant (Argentina, remotely)

Passionate about the world of tech?

What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant and thrive in a multicultural and multilingual environment while working from home. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

What you will do:

1. Provide exceptional customer support via calls, chats, and emails
2. Build positive and long-lasting relationships with customers
3. Meet team KPIs
4. Stay updated with cutting-edge technology
5. Work securely with customers' sensitive information
6. Apply the latest customer happiness practices
7. Maintain knowledge of our client's products and services
8. Communicate with developers and other departments of various IT companies

What you need to succeed in this role:

1. Excellent English skills (C1 level for both spoken and written)
2. Experience in a customer support role
3. Tech-savviness
4. Analytical and research skills
5. Strong problem-solving mindset
6. Positive and responsible attitude
7. Personal laptop or computer (minimum 8GB RAM) and stable internet connection (at least 50 Mbps download and 40 Mbps upload)

Will be a great plus:

• Experience with CRM systems

Benefits and Perks:

• Flexible schedule
• Opportunity to work fully remote
• Inclusive international environment
• Compensation in USD
• Bonuses for referring friends
• Paid intensive training and probation period
• Work-life balance
• Responsive management focused on your growth and long-term cooperation
• Opportunities for self-development

Who we are:

SupportYourApp is a Support-as-a-Service company providing secure technical, customer support, and CX services for tech companies worldwide. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we've become an industry leader with 8 hubs globally, treating our team with care, individual approach, and positivity. We welcome diverse backgrounds and invite you to join us by sending your CV in English highlighting your skills! Visit our website: www.supportyourapp.com

DISCLAIMER: We are a multinational company committed to unbiased hiring practices, ensuring equal opportunities regardless of race, sex, religion, age, or other characteristics protected by law.