(Fluent English) Customer Support Consultant (Argentina, remotely)

SupportYourApp; Buenos Aires; Teletrabalho; USD 30.000 - 40.000; Tempo integral

Resumo da oferta

Join a leading Support-as-a-Service company as a Customer Support Consultant, working remotely from Argentina. You will provide exceptional support, build relationships, and thrive in a multicultural environment. The role offers flexibility and opportunities for personal growth in a tech-savvy setting.

Serviços

Flexible schedule

Fully remote work opportunity

Paid intensive training

Work-life balance

Bonuses for referring friends

Qualificações

• C1 level English in spoken and written form.
• Experience in customer support roles.

Responsabilidades

• Provide exceptional customer support via calls, chats, and emails.
• Build positive relationships with customers.
• Stay updated with cutting-edge technology.

Conhecimentos

Analytical skills

Problem-solving

Tech-savvy

Strong English skills

Ferramentas

CRM systems

Descrição da oferta de emprego

(Fluent English) Customer Support Consultant (Argentina, remotely)

Get AI-powered advice on this job and more exclusive features.

Passionate about the world of tech?

What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant and thrive in a multicultural, multilingual environment while working from home. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Here's what it takes:

What you will do:

• Provide exceptional customer support via calls, chats, and emails
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Stay updated with cutting-edge technology
• Securely handle customers' sensitive information
• Apply the latest customer happiness practices
• Maintain knowledge of our client's products and services
• Communicate with developers and other departments of various IT companies

What you need to succeed:

• Excellent English skills (C1 level in both spoken and written)
• Experience in customer support roles
• Tech-savvy
• Analytical and research skills
• Strong problem-solving mindset
• Positive and responsible attitude
• Personal laptop or computer (minimum 8GB RAM) and a stable internet connection (at least 50 Mbps download and 40 Mbps upload)

Great to have:

• Experience with CRM systems

Benefits and Perks:

• Flexible schedule
• Fully remote work opportunity
• Inclusive international environment
• Compensation in USD
• Bonuses for referring friends
• Paid intensive training and probation period
• Work-life balance
• Supportive management focused on your growth and long-term collaboration
• Opportunities for self-development

About us:

SupportYourApp is a Support-as-a-Service company providing secure technical, customer support, and CX services for tech companies worldwide. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we've become a leader in outsourced customer support with 8 hubs globally. We treat our team with care, individual attention, and a positive experience. We welcome diverse backgrounds and experiences. Send your CV in English highlighting your skills!

Visit us: www.supportyourapp.com

Disclaimer: We are an unbiased multinational company. Candidate assessment is not affected by race, sex, religion, age, or other protected characteristics.