Fiield Applictations Engineer(South American)

Fibocom; Piracicaba; Teletrabalho; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading global provider of wireless modules is seeking a self-motivated FAE to lead pre-sales and post-sales technical support in the Wireless IoT industry. Candidates should have over 5 years of experience in software engineering, strong analytical skills, and familiarity with cellular technologies like 5G and LTE. The role is telecommute and may involve up to 25% travel.

Qualificações

• 5+ years of FAE experience within the cellular phone or wireless module industry.
• Hands-on cellular experience with technologies including 5G, LTE, and/or CatM.
• Experience in Android or Linux development or integration.
• Fluent in Mandarin Chinese preferred.

Responsabilidades

• Act as the main technical point of contact for customers.
• Provide on-site and remote customer support.
• Collaborate with R&D to transfer knowledge.
• Organize technical training and presentations.

Conhecimentos

Software engineering

Technical support

Analytical skills

Presentation skills

Descrição da oferta de emprego

Summary

We are looking for a self-motivated and technically adept FAE to lead pre-sales and post sales technical support in the Wireless IoT industry, supporting our customers’ integration of our cellular modules. Role offers opportunity to be a key part of a challenging, dynamic, high-growth environment. This is a telecommute position.

Responsibilities

• Customers' main technical point of contact from pre-sales to post sales, design-in, validation, regression, product launch and post maintenance.
• Provide on-site and remote support to customers during the entire design / launch process: integration, validation, pilot, mass production and maintenance.
• Collaborate with R&D to transfer debug and design knowledge of our products to our customers.
• Hands‑on activities involving proof of concept demos, use case implementations and systems validations of our evaluation kits or other IoT systems.
• Organize technical training, presentation or workshop to customers, partners or internal stakeholders.

Requirements

• 5+ years of software engineering and / or FAE experience within the cellular phone or wireless module industry.
• Hands‑on cellular experience with relevant industry technology including 5G, LTE, and / or CatM.
• Hands‑on experience in Android or Linux development or integration environment.
• Strong technical, analytical and presentation skills.
• Familiarity with hardware design or software architecture a plus.
• Familiarity with RTOS or other embedded systems development environment a plus.
• Travel up to 25%, domestic and international.
• Fluent in Mandarin Chinese preferred.

About Fibocom

Fibocom Wireless INC. (SHE : 300638) is a leading global provider of wireless modules for the Internet of Things (IoT). The company provides cellular communications modules of all technologies and LBS solutions that enable secure IoT applications globally across many verticals.

Fibocom's global sales channel, logistics, manufacturing and support allow enterprises to simplify operations, increase efficiency and create new business models. Since 1999, Fibocom has been delivering a trusted and secure environment in Telematics, wireless retail systems, metering and smart grids, security systems, routers and gateways, digital signage and mobile internet.

Fibocom is based in Shenzhen, China with global footprint in the United States, Taiwan, Germany and India.