Fiield Applictations Engineer(South American)

Fibocom; Caucaia; Teletrabalho; BRL 409.000 - 492.000; Tempo integral

Resumo da oferta

A leading global provider of wireless modules is seeking a self-motivated FAE to provide technical support in the IoT industry. In this telecommute role, you'll assist customers through integration and validation processes, collaborate with R&D, and organize training sessions. The ideal candidate has 5+ years of experience in the wireless module industry and is fluent in Mandarin Chinese. Join a dynamic, high-growth environment.

Qualificações

• 5+ years of software engineering and/or FAE experience.
• Hands-on cellular experience with relevant industry technology.
• Experience in Android or Linux development is beneficial.
• Familiarity with hardware design or software architecture is a plus.
• Travel up to 25%, domestic and international.

Responsabilidades

• Act as main technical contact for customers during all phases.
• Provide on-site and remote support through integration and validation.
• Collaborate with R&D to share product knowledge.
• Conduct demonstrations, training sessions, and workshops.

Conhecimentos

Software engineering experience

FAE experience in wireless module industry

Hands-on experience with 5G, LTE, and/or CatM

Strong technical skills

Fluent in Mandarin Chinese

Descrição da oferta de emprego

Summary

We are looking for a self-motivated and technically adept FAE to lead pre-sales and post sales technical support in the Wireless IoT industry, supporting our customers’ integration of our cellular modules. Role offers opportunity to be a key part of a challenging, dynamic, high-growth environment. This is a telecommute position.

Responsibilities

• Customers' main technical point of contact from pre-sales to post sales, design-in, validation, regression, product launch and post maintenance.
• Provide on-site and remote support to customers during the entire design / launch process: integration, validation, pilot, mass production and maintenance.
• Collaborate with R&D to transfer debug and design knowledge of our products to our customers.
• Hands‑on activities involving proof of concept demos, use case implementations and systems validations of our evaluation kits or other IoT systems.
• Organize technical training, presentation or workshop to customers, partners or internal stakeholders.

Requirements

• 5+ years of software engineering and / or FAE experience within the cellular phone or wireless module industry.
• Hands‑on cellular experience with relevant industry technology including 5G, LTE, and / or CatM.
• Hands‑on experience in Android or Linux development or integration environment.
• Strong technical, analytical and presentation skills.
• Familiarity with hardware design or software architecture a plus.
• Familiarity with RTOS or other embedded systems development environment a plus.
• Travel up to 25%, domestic and international.
• Fluent in Mandarin Chinese preferred.

About Fibocom

Fibocom Wireless INC. (SHE : 300638) is a leading global provider of wireless modules for the Internet of Things (IoT). The company provides cellular communications modules of all technologies and LBS solutions that enable secure IoT applications globally across many verticals.

Fibocom's global sales channel, logistics, manufacturing and support allow enterprises to simplify operations, increase efficiency and create new business models. Since 1999, Fibocom has been delivering a trusted and secure environment in Telematics, wireless retail systems, metering and smart grids, security systems, routers and gateways, digital signage and mobile internet.

Fibocom is based in Shenzhen, China with global footprint in the United States, Taiwan, Germany and India.