Field Service Technician

Leica do Brasil Importação e Comercio Ltda; Brasil; Remote; BRL 90,000 - 120,000; Full time

Job summary

Leica Microsystems is seeking a Field Service Technician to install, maintain and repair optical and related instruments across the LatAm region. The role reports to the LatAm Service Manager and will be remote with extensive travel within Latin America.

Ideal candidates have a Bachelor’s or Technical Degree, strong technical troubleshooting skills, and advanced Portuguese and English. Some Spanish is desirable, and a valid driver’s license is required for travel.

Qualifications

• Experience with medical devices and life sciences industry is a plus.
• Strong technical acumen with the ability to understand complex systems and troubleshoot.
• Portuguese and English advanced; Spanish desirable.

Responsibilities

• Provide installation, maintenance and repair on instruments.
• Control spare parts to maximize customer uptime and service metrics.
• Provide technical support to sales, applications and quality teams.
• Document complex system operation and troubleshooting according to policy.

Skills

Field service

Technical troubleshooting

Education

Bachelor's or Technical Degree

Job description

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Leica Microsystems, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. Shape the Future with Us! At Leica Microsystems, we have been shaping the future for over 175 years with groundbreaking optical and digital solutions. With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy, imaging, and analysis, unveiling the invisible and empowering our customers to build a better, healthier world. Joining Leica Microsystems means contributing to scientific discoveries and supporting surgeons in making critical decisions. Our advanced microscopes and AI-based image analysis solutions enable users to gain profound insights into development and engineering challenges. Here, you will work on meaningful projects alongside passionate colleagues, driving progress and pushing the boundaries of what’s possible. Learn about the Danaher Business System which makes everything possible.

Field Service Technician Role

The Field Service Technician is responsible for providing installation support, maintenance, and repair on 2-3 groups of mechanical, electro-mechanical, electronic and optical (basic) instruments and keep customers satisfaction. This position reports to the Service Manager Latam and is part of the Service Department located in São Paulo/Capital and will be remote and cover Latam region.

Key Responsibilities

• Provide installation support, field actions, maintenance, and repair on 2-3 groups of mechanical, electro-mechanical, electronic and optical (basic) instruments.
• Control the spare parts under own responsibility to maximize customer uptime and field service-related metrics.
• Provide other technical support as requested, for sales, application and quality, in order to contribute to company in achieving strategic goals and financial targets, by providing excellent field services to customers.
• Conduct, understand complex system operation, documents and troubleshooting and documenting according to local and Leica policies in a time manner.

Essential Requirements

• Education: Bachelor’s or Technical Degree; Experience: Experience working with medical devices (primarily segment), life science and industry experience will be considered a plus. Strong technical acumen – analytical with the ability to understand complex system operation, documents and troubleshooting.
• Language: Portuguese & English (Advanced) - mandatory; Spanish (Intermediate) - desirable.
• Travel, Motor Vehicle Record & Physical/Environment Requirements: Ability to travel >80%, occasional overnight travel, must maintain flexible schedule, often with short notice. Occasional international travel may be required for attending customers and/ or participating in trainings. Must have a valid driver’s license with an acceptable driving record, valid passport and ability to travel to Europe and USA. Ability to lift, move or carry equipment’s.

Join Our Winning Team

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com. Danaher is a leading global life sciences, biotechnology, and diagnostics innovator, helping to solve many of the world’s most important health challenges, ultimately improving quality of life for billions of people today, while setting the foundation for a healthier, more sustainable tomorrow. The Danaher ecosystem is made up of more than 15 businesses united by a shared commitment to innovate for tangible impact. Please read our Applicant Data Privacy Notice carefully here.