Executive Director, Payments Fraud Prevention

JPMorgan Chase & Co.; São Paulo; Híbrido; BRL 600 000 - 900 000; Tempo integral

Resumo da oferta

J.P.

Morgan in Brazil seeks an Executive Director, Payments Fraud Prevention to lead the build-out of the Treasury Services payments fraud prevention program in Brazil, establishing a detect & respond model end-to-end—setting strategy and coverage, designing governance and operating cadence, translating risk into product and technology requirements, integrating with global fraud platforms, and ensuring effective incident response and executive reporting.

Qualificações

• 10+ years leading payments fraud prevention/fraud risk programs in complex financial environments.
• Strong knowledge of detect & respond models, triage design, severities, SLAs and cross-team handoffs.
• Ability to translate risk into clear product and technology requirements and drive delivery.
• Governance leadership: run committees, set cadence, maintain decision discipline.
• Understanding of fraud control patterns: limits, entitlements, maker-checker, step-up verification.
• Auditability focus: documentation, approvals, change control and traceability.
• Excellent stakeholder management and executive communications.
• Comfort operating in ambiguity and building programs from zero to steady-state.

Responsabilidades

• Stand up and lead the TS fraud prevention program in Brazil under a detect & respond model, ensuring governance, prioritization, controls, and global integration.
• Define and maintain the fraud typology library and risk registers (scenarios, vectors, gaps, residual risk).
• Set priorities by product/rail and build a quarterly roadmap with clear rationale.
• Design and implement the detect & respond operating model: intake, triage, SLAs, severities, escalation and ownership.
• Establish and run governance cadence with tracked actions and decisions.
• Translate fraud risks into actionable requirements for Product/Tech (limits, entitlements, verifications, blacklists/whitelists, monitoring).
• Ensure documentation and audit trail for decisions, approvals, and rule changes.
• Sponsor alignment and adoption of global platforms, ensuring fit for local Brazil needs.
• Coordinate response to incidents, including war-room leadership and remediation tracking.
• Produce executive reporting on trends, losses/near-misses, detection performance and backlog.

Conhecimentos

Detect & Respond models

Governance leadership

Stakeholder management

Executive reporting

Fraud prevention

Incident response

Product/Tech requirement translation

Descrição da oferta de emprego

Executive Director, Payments Fraud Prevention

Job Information

• Job Identification 210750669
• Job Category Operations Management
• Business Unit Commercial & Investment Bank
• Job Schedule Full time

Job Description

As anExecutive Director, Payments Product Manager Fraud Preventionyou will lead the build-out of theTreasury Services (TS) payments fraud prevention program in Brazil. This role is accountable for establishing adetect & respondmodel end-to-end—setting strategy and coverage, designing governance and operating cadence, translating risk into product and technology requirements, integrating with global fraud platforms, and ensuring effective incident response and executive reporting.

Your Role

• Stand up and lead theTS fraud prevention program in Brazilunder adetect & respondmodel, ensuring strong governance, prioritization, controls, integration with global solutions, and coordination acrossProduct, Technology, Operations, and Compliance.
• Define and maintain thefraud typology libraryandrisk register(scenarios, vectors, existing controls, gaps, residual risk).
• Set priorities byproduct/railand build aquarterly roadmap(what to cover first and why).
• Design and implement thedetect & respond operating model: intake, triage, SLAs, severities, escalation, handoffs, and clear ownership for each step.
• Establish and run governance cadence (e.g.,weekly rules committee,monthly performance review,post-mortems) with tracked actions and decisions.
• Translate fraud risks into actionable requirements for Product/Tech (e.g.,limits, entitlements, maker-checker, callbacks/step-up verification, whitelists/blacklists, monitoring and detection rules).
• Ensuredocumentation and audit trailfor decisions, approvals, and rule/control changes.
• Sponsor alignment and adoption ofglobal platforms(alerting/case management), ensuring fit forlocal Brazilneeds.
• Coordinate response to relevant incidents, includingwar-room leadership, stakeholder communications, and remediation tracking.
• Produce executive reporting ontrends, losses/near-misses, detection performance, backlog, key risks, and pending decisions.

Required capabilities, qualifications and skills

• 10+ years of professional experience leadingpayments fraud prevention / fraud risk / controlsprograms in a complex financial environment.
• Strong knowledge ofdetect & respondmodels, including triage design, severity frameworks, SLAs, escalation, and cross-team handoffs.
• Proven ability to convert risk intoclear product and technology requirementsand drive delivery across multiple teams.
• Governance leadership: ability to run committees, establish operating cadence, and maintain decision discipline and accountability.
• Strong understanding of fraud control patterns (e.g.,entitlements, limits, maker-checker, step-up verification, allow/deny lists, monitoring/alerting).
• Experience ensuringauditability(documentation standards, approvals, change control, traceability).
• Excellent stakeholder management and communication skills, including executive-level reporting and incident communications.
• Comfort operating in ambiguity and building programs from zero to steady-state.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.