Esports Specialist

Garena; São Paulo; Vor Ort; BRL 120.000 - 160.000; Vollzeit

Zusammenfassung

Garena in São Paulo, Brazil, is seeking an Esports Specialist to plan, operate, and deliver Free Fire Esports competitions and programs. You will ensure tournaments run smoothly, fairly, and to a high standard for players, teams, and fans.

The role owns league operations and team relations day to day, while supporting broadcast, production, content, marketing, and community initiatives. Exclusivity contract required.

Qualifikationen

• 3+ years in esports, gaming, sports, or live event operations.
• Hands-on experience organizing and running competitive tournaments, online and on-site.
• Strong knowledge of rulebooks, formats, and competitive integrity.
• Fluent in English and Portuguese (written and spoken).

Aufgaben

• Plan and manage the competitive calendar and schedules.
• Draft, update, and maintain official rulebooks and competition regulations.
• Enforce competition rules during official matches and events, investigate incidents.
• Coordinate tournament logistics end to end, including registrations, rosters, and standings.
• Lead online and on-site operations on match days and events.
• Act as main contact for teams, players, and managers, delivering clear communications.
• Collaborate with marketing, community, partnerships, and legal teams.
• Track esports KPIs and use insights to improve programs.
• Stay up to date with esports trends and best practices.

Kenntnisse

Esports experience

Event operations

Vendor management

Communication

English

Portuguese

Google Workspace

Discord

Tournament/bracket tools

Tools

Google Workspace

Discord

Tournament/bracket management platforms

Jobbeschreibung

Established in 2009 and headquartered in Singapore , Garena is a leading online games developer and publisher with a global footprint across more than 130 markets.

Garena provides global users access to popular and engaging mobile and PC online games that it develops, curates, and localizes. It champions games as a social and entertainment platform on which its communities can engage and interact.

In addition, Garena is a leading esports organizer. It hosts esports events around the world that range from grassroots local tournaments to some of the most viewed professional esports competitions globally. The Free Fire World Series 2021 Singapore, which was watched by 5.4 million concurrent viewers at its peak, holds the record for the highest concurrent viewership of any esports match in history.

About the position:

We are looking for an Esports Specialist who will be responsible for planning, operating, and delivering Free Fire Esports competitions and programs, ensuring every Tournament runs smoothly, fairly, and to a high standard for players, teams, and fans. As an all-around member of the

Esports team, this role owns league operations and team relations day to day, while supporting other esports areas such as broadcast, production, content, marketing, and community initiatives whenever needed. The ideal candidate is passionate about esports, highly organized, comfortable in fast-paced live environments, and eager to contribute wherever the team needs them to grow the Free Fire competitive ecosystem.

Exclusivity contract required.

Responsibilities:

• League Operations & Competition Integrity
• Plan and manage the competitive calendar, including tournament phases, match schedules, registration deadlines, and key milestones.
• Draft, update, and maintain official rulebooks and competition regulations, ensuring clarity, fairness, and
• alignment with global standards.
• Enforce competition rules during official matches and events, investigate incidents and disputes, and apply penalties when necessary.
• Coordinate tournament logistics end to end, including registrations, rosters, match setup, results validation, and standings.
• Manage vendors and suppliers (e.g., tournament admins, marshal, venues, equipment, travel, and services), including briefings, timelines, quality control, and budget tracking.
• Lead online and on-site operations on match days and events, ensuring schedules, technical standards, and competitive integrity are met.
• Maintain competition documentation, reports, and post-event reviews to continuously improve operational processes
• Team & Player Relations
• Act as the main point of contact for teams, players, and managers, delivering clear, timely, and consistent official Communications.
• Build strong, trust-based relationships with partner organizations, supporting them on competitive,
• administrative, and contractual requirements.
• Ensure teams and players comply with eligibility, conduct, and participation requirements.
• Collect and act on feedback from teams and players to improve the competitive experience.
• Accompany teams to national and international competitions as delegation lead or chaperone when required.
• Cross-Functional Esports Support
• Support broadcast and production when needed, including run-of-show preparation, talent and team
• coordination, and on-site production tasks.
• Contribute to content, marketing, and social media initiatives, such as announcements, player storytelling, and campaign activations.
• Support community and grassroots competitive initiatives that strengthen the esports pipeline.
• Collaborate with internal teams (Marketing, Community, Partnerships, Legal, Finance) and regional/global Esports teams to align plans and deliverables.
• Track esports KPIs (e.g., participation, team satisfaction, operational incidents) and use insights to improve programs.
• Leverage AI-assisted and productivity tools to streamline operations (scheduling, documentation, reporting, communications), ensuring accuracy through human review.
• Stay up to date with esports trends, competitive formats, and industry best practices.
• 3+ years in esports, gaming, sports, or live event operations (e.g., tournament operations, league management, event production, or team/player management).
• Hands-on experience organizing and running competitive tournaments, online and/or on-site.
• Solid knowledge of rulebooks, tournament formats, and competitive integrity practices.
• Experience managing vendors, timelines, and budgets while coordinating multiple stakeholders.
• Exposure to other esports areas (broadcast, production, content, marketing, or community) is a strong plus.
• Strong understanding of the Free Fire and mobile esports ecosystem is highly preferred.
• Practical experience using AI tools in daily workflows, with strong judgment on quality control, data/privacy, and responsible use.
• Availability to work on weekends and during events, and to travel domestically and internationally.
• Fluent in English and Portuguese (written and spoken).

Specific tool skills:

Proficiency in Google Workspace (especially spreadsheets); desirable experience with project management tools, Discord, and tournament/bracket management platforms

Soft Skills:

Genuine passion for esports and gaming, strong organization and attention to detail, clear and diplomatic communication, impartial and sound judgment under pressure, ownership and problem-solving mindset, flexibility to take on different tasks across the team, and adaptability to fast-paced, live environments