ESPECIALISTA DE ATENDIMENTO AO CLIENTE | REDE SOCIAL | FORTALEZA

Concentrix; Fortaleza; Presencial; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

Une entreprise mondiale recherche un spécialiste de l'atteinte client pour rejoindre son équipe à Fortaleza. Vous serez responsable de fournir un service client exceptionnel à travers divers canaux, contribuant à une expérience positive pour chaque client. Avec des opportunités de croissance, des horaires flexibles et une rémunération attractive, cela pourrait être votre chance de grandir au sein d'une entreprise dynamique et diversifiée.

Serviços

Vouchers de repas (VA/VR)

Assurance vie

Assistance médicale et dentaire

Assistance à la garde d'enfants

Partenariats avec des réductions en éducation

Plans de développement de carrière

Programmes de bien-être

Environnements disruptifs avec salles de jeux

Qualificações

• Expérience en service client multicanal (voix, chat, email).
• Compétences en dactylographie et capacité à gérer plusieurs systèmes.
• Engagement envers un service humanisé.

Responsabilidades

• Assurer un service client excellent par voie de voix, chat et email.
• Créer une expérience incroyable pour chaque client.

Conhecimentos

Compétences en service à la clientèle

Compétences techniques

Capacité à gérer plusieurs systèmes

Formação académica

Diplôme de secondaire

Descrição da oferta de emprego

ESPECIALISTA DE ATENDIMENTO AO CLIENTE | REDE SOCIAL | FORTALEZA

Pay: Competitive

Employment type: Full-Time

Job Description

• Join us to ensure excellent customer service by attending via voice, chat, and email, creating an incredible experience for each client.

Benefits and Schedule

• Attractive remuneration
• Various shifts available
• Flexible hours to fit your routine
• Workplace: Concentrix FTZ - Rua Gonçalves Lêdo, 777 - Centro, Fortaleza
• 100% On-site positions
• Paid training

Details will be sent after the test and interview!

Grow with Us

Be a #Game-Changer in a welcoming and diverse multinational that values its employees! Opportunities for growth are real. After 3 months, you can apply for higher-level positions or explore administrative roles. We also offer a comprehensive benefits package:

• Meal vouchers (VA/VR)
• Life insurance
• Medical and dental assistance
• Childcare assistance
• Partnerships with discounts in education
• Career development plans
• Well-being programs
• Disruptive environments with game rooms, TV, and more

Candidate Profile

• High school diploma
• Experience in multichannel customer service (voice, chat, email)
• Tech-savvy: good typing skills and ability to handle multiple systems
• Commitment to humanized service

Selection Process

• Application
• Tests
• Interview
• Final stage

Join us and grow with us!

Location

Fortaleza, Rua Gonçalves Lêdo

Language Requirements

Portuguese (implied)

Time Type

Full-time

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About Concentrix

Concentrix is a global business services company specializing in customer engagement and business performance improvement for leading brands.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable accommodations are provided for applicants with disabilities. Contact: [e-mail] or 407-000-0000.

Legal compliance: completion of Form I-9 and proof of work eligibility required. An AEDT scores skills and responses. For NYC applicants, alternative processes are available upon request.