Escalation Specialist

Bebeeescalation; Curitiba; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A dynamic tech firm in Curitiba, Brazil, seeks an Escalation Specialist responsible for leading resolution of critical customer issues. The ideal candidate will possess strong leadership and communication skills to manage cross-functional teams and collaborate with stakeholders. This challenging role requires commitment to driving issue resolution to completion.

Responsabilidades

• Lead the resolution of critical customer issues.
• Form and manage cross-functional teams.
• Work with various stakeholders to drive issue resolution to completion.

Descrição da oferta de emprego

Escalation Specialist

We are seeking a skilled Escalation Specialist to join our team. This is a challenging role that requires strong leadership and communication skills. The Escalation Specialist will be responsible for leading the resolution of critical customer issues. This involves forming and managing cross-functional teams, working with various stakeholders, and driving issue resolution to completion.

About the Job

The Escalation Specialist will be responsible for leading the resolution of critical customer issues. This involves forming and managing cross-functional teams, working with various stakeholders, and driving issue resolution to completion.