Enterprise Operations Jovem Aprendiz (São Paulo) São Paulo, Br

buscojobs Brasil; São Paulo; Presencial; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

Uma empresa de consultoria líder global está procurando jovens motivados para o Programa Jovem Aprendiz em um centro de inovação. Esta posição de entrada enfatiza o desenvolvimento de habilidades em atendimento ao cliente e resolução de problemas, servindo como uma porta de entrada para uma carreira na IBM. Os candidatos devem ter vontade de aprender e estar dispostos a trabalhar em um ambiente dinâmico, oferecendo suporte técnico a clientes e fornecedores.

Qualificações

• Jovens entre 17 e 21 anos, preferencialmente estudantes do último ano do ensino médio.
• Baixa renda familiar desejada para inclusão no mercado de trabalho.
• Disponibilidade para trabalhar das 8h às 17h.

Responsabilidades

• Atender clientes e resolver problemas técnicos de forma eficiente.
• Interagir com fornecedores e gerentes seniores para resolver questões complexas.
• Participar do Programa Jovem Aprendiz visando aprendizado e desenvolvimento profissional.

Conhecimentos

Comunicação

Curiosidade

Capacidade de resolver problemas

Formação académica

Diploma de Ensino Médio/GED

Descrição da oferta de emprego

BRL 20.000 - 80.000

Customer satisfaction will be your ultimate goal in this role. As a customer service representative, you will be on the front line serving our customers. You will be the technical resource and the person responsible for interacting with customers, suppliers and senior management to identify and resolve complex technical problems. If solving problems and helping others succeed excites you, let's talk

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

The Young Apprentice Program aims to prepare and insert young people into the world of work.
We are looking for young people with good communication, curious and eager to learn!
This is your chance to be an IBMer!

Required education

High School Diploma/GED

Preferred education

None

Required technical and professional expertise

Young people aged between 17 and 21 (if the candidate for a young apprentice is a person with a disability, there is no maximum age limit for hiring);
- Students enrolled in the last year of High School in Public Schools or Scholarship holders with completed high school;
- Young people with complete secondary education in public schools, as long as they are not enrolled in higher education;
- Young people with low family income (since the Young Apprentice Program is a Social Program to contribute to the inclusion of young people in the job market);
- Not having been "Apprentice" in another company.
-Be available to work from 8 am to 17 pm. If you are in high school, be enrolled in night shifts.

Preferred technical and professional experience

N/A

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.

OTHER RELEVANT JOB DETAILS

All our positions are eligible for people with disabilities PwD or rehabilitated.

Job Title

Job ID

35324

City / Township / Village

State / Province

Country

Work arrangement

Onsite

Area of work

Enterprise Operations

Employment type

Contract type

Fixed Term - Long Term

Position type

Entry Level

No Travel

Company

Shift

General (daytime)

Is this role a commissionable/sales incentive based position?