Engagement Manager – Dynamics 365 CE & F&SCM (Energy Focus)

Mobiz Inc; Rio de Janeiro; Teletrabalho; BRL 160.000 - 200.000; Tempo integral

Resumo da oferta

A digital solutions firm is seeking an experienced Engagement Manager to oversee Microsoft Dynamics 365 project engagements in Brazil. You will lead project delivery and expand client relationships, ensuring high-quality outcomes. The ideal candidate has 7-10 years of project management experience, excellent communication skills, and familiarity with Microsoft Dynamics. This role offers an opportunity to significantly impact client operations in a collaborative environment.

Qualificações

• 7–10 years of experience in project management.
• Experience in Microsoft Dynamics 365 ecosystem.
• Proven ability to manage complex enterprise programs.
• Excellent communication and stakeholder management skills.

Responsabilidades

• Lead delivery of Dynamics 365 CE and/or F&SCM projects.
• Partner with Microsoft’s Energy Sales Unit for alignment.
• Develop account plans to identify growth paths.
• Serve as the primary point of contact for client engagement.

Conhecimentos

Project management

Relationship building

Communication

Stakeholder management

Sales support

Formação académica

Bachelor's degree in relevant field

Ferramentas

Microsoft Dynamics 365

Azure DevOps

Power BI

Descrição da oferta de emprego

Brazil - Remote

About Mobiz

Mobiz is a high-growth digital solutions firm that helps enterprises transform operations through cloud automation, data protection, and business application modernization. As a trusted Microsoft Partner, Mobiz brings together Dynamics 365, Power Platform, Microsoft Copilot, and Azure AI to enable industry-specific innovation, operational agility, and data-driven decision-making.

We work across Energy, Utilities, Industrial, and Commercial sectors with development centers in the U.S. and South Asia. As we expand our Microsoft Business Applications practice, we are adding AI capabilities to transform customer engagement, operations, and field service at scale.

What Can You Expect?

Every day at Mobiz we work with a deep sense of purpose. We continuously innovate. Our mission is to empower our clients to do more through transformation. You’ll work in a collaborative environment alongside highly talented people that improve client operations and exceed expectations. We strive to simplify technology challenges, and no less.

Position Summary - Who Are We Looking For?

We are seeking an experienced and client-focused Engagement Manager to lead Microsoft Dynamics 365 project engagements across both Customer Engagement (CE) and Finance & Supply Chain Management (F&SCM) solution areas. The ideal candidate is a strong communicator and proactive relationship builder who can manage the delivery lifecycle, ensure business alignment, and support sales pursuits.

The Engagement Manager will serve as a bridge between delivery and business development, responsible for managing project delivery while expanding Mobiz’s footprint within client accounts. This includes supporting proposal development, leading RFP responses, and helping qualify new opportunities by collaborating with Mobiz’s service line leaders.

Engagement Management & Delivery Oversight

1. Lead delivery of Dynamics 365 CE and/or F&SCM projects, ensuring on-time, on-budget, and high-quality outcomes.
2. Manage project teams (onshore/offshore) and ensure alignment with Mobiz delivery frameworks and Microsoft methodologies (e.g., Success by Design).
3. Monitor project budgets, resourcing, milestones, and risk mitigation strategies.
4. Maintain clear and regular communication with client stakeholders regarding progress, changes, and deliverables.

Client Relationship Management

• Partner with Microsoft’s Energy Sales Unit, local Account Executives, PDMs, and SSPs to drive co-sell motions and secure aligned opportunities in the Texas energy market.
• Develop and present value propositions, proposals, and Statements of Work (SOWs) in collaboration with Mobiz delivery and solution teams.
• Own opportunity pursuit from early qualification to contract execution and account transition to delivery.

• Serve as the primary point of contact for client engagement, ensuring satisfaction, executive visibility, and retention.
• Establish trust and credibility with client leadership, proactively identifying opportunities to expand engagement.
• Conduct regular executive status reporting, steering committee updates, and QBRs.

Sales & Business Development Support

• Lead and support RFP responses, proposal development, and SOW creation for Dynamics 365 and cross-practice deals.
• Partner with Client Partners and Sales Leads to support opportunity qualification and pursuit strategies.
• Collaborate with Mobiz service line leaders (e.g., Power Platform, Azure, Data & AI) to identify upsell/cross-sell opportunities and align solution offerings with client needs.
• Help facilitate executive workshops and discovery sessions to understand customer business goals.

Account Growth & Expansion

• Develop account plans to identify growth paths within existing customers.
• Drive “land-and-expand” strategy by going wide across business units and IT departments.
• Support marketing and partner-led activities to strengthen Mobiz’s visibility within assigned accounts.

Qualifications & Experience

• 7–10 years of experience in project management
• Consulting, and or delivery within Microsoft Dynamics 365 ecosystem.
• Experience managing end-to-end projects in Dynamics 365 CE (CRM modules) and/or F&SCM (Finance, Supply Chain, or Project Ops).
• Proven ability to manage complex enterprise programs with both technical and functional workstreams.
• Familiarity with Microsoft Business Applications go-to-market and delivery frameworks.
• Strong understanding of business processes across finance, operations, customer service, and sales.
• Excellent communication, stakeholder management, and executive engagement skills.
• Experience supporting proposal/RFP responses and coordinating cross-functional sales pursuit teams.

Preferred Qualifications

• PMP, Agile, or Microsoft Project certification (preferred but not required).
• Experience working with nearshore/offshore delivery models.
• Experience in Energy, Utilities, Manufacturing, or Asset-Heavy Industries.
• Familiarity with Microsoft Co-Sell programs and Partner Center tools.
• Hands-on experience with Microsoft tools such as Azure DevOps, Teams, Power BI.