Encarregado de Frente de Caixa - Jardim das Américas

Super Muffato; Curitiba; Presencial; BRL 18.000 - 30.000; Tempo integral

Resumo da oferta

An established industry player is seeking a Front of House Manager to lead a dynamic team dedicated to exceptional customer service. In this role, you will coordinate daily operations, ensuring a clean and organized environment while supervising a diverse team. You'll have the opportunity to foster growth and development through training initiatives, making a significant impact on both customer satisfaction and team performance. This position offers promising career advancement opportunities within a supportive and engaging workplace. If you thrive in a fast-paced environment and are passionate about leading teams, this is the perfect opportunity for you.

Serviços

Meal Allowance

Discounts with Partner Companies

Partnership Card

Training and Development

Career Growth Opportunities

Qualificações

• High school diploma required; higher education is a plus.
• Ability to teach, lead teams, and handle conflicts effectively.

Responsabilidades

• Coordinate the front of house team and ensure cleanliness.
• Supervise customer service activities and manage cash register openings.
• Prepare schedules for team members and oversee operations.

Conhecimentos

Customer Service

Team Leadership

Conflict Resolution

Effective Communication

Formação académica

High School Diploma

Higher Education

Descrição da oferta de emprego

Encarregado de Frente de Caixa - Jardim das Américas

Join to apply for the Encarregado de Frente de Caixa - Jardim das Américas role at Grupo Muffato.

Our largest team is the Front of House!

This team has direct contact with customers, making the pleasure of serving and attending essential for success in this role.

There are significant growth opportunities within this sector.

Responsibilities and duties

• Coordinate the front of house team;
• Organize cleanliness and order at the front of house before store opening;
• Coordinate daily cash register openings;
• Assign customer service guides;
• Supervise activities such as parking, reception, POS, counters, and credit services;
• Oversee customer service;
• Perform customer service;
• Prepare schedules for guides, operators, packers, receptionists, credit clerks, and parking assistants;
• Perform other activities in the sector as directed by the Assistant Manager, Store Manager, or Financial Manager.

Requirements and qualifications

• High school diploma;
• Current or completed higher education is a plus;
• Meet company standards for customer service;
• Follow operational procedures for the role;
• Adhere to training guidelines from the Store School;
• Ability to teach and lead teams;
• Handle conflicts and pressures effectively;
• Use authority and make decisions confidently;
• Communicate effectively verbally and non-verbally.

Additional information

• Meal allowance;
• Discounts with partner companies;
• Partnership card;
• Training and development through our corporate university - Uniffato;
• Career growth opportunities.