Continuous Improvement Manager

Caterpillar; Belo Horizonte; Presencial; BRL 60.000 - 100.000; Tempo integral

Resumo da oferta

Join a leading global manufacturer in the mining industry as a Continuous Improvement Manager. This role empowers you to collaborate with major customers and internal teams to optimize operations and fulfill contractual commitments. You will leverage your expertise in account management and industry knowledge to drive strategic projects that enhance customer satisfaction. With a focus on innovation and sustainability, this position offers a unique opportunity to make a significant impact in a dynamic environment. If you are passionate about continuous improvement and thrive in a customer-centric role, this is the perfect opportunity for you.

Serviços

Medical and Dental Insurance

Private Pension

Profit Sharing

Meal Assistance

Transportation Support

Extended Maternity and Paternity Leave

Employee Resource Groups

Qualificações

• Extensive experience in customer/dealer-facing roles with a focus on equipment management.
• Deep understanding of the mining industry and strong project management skills.

Responsabilidades

• Develop and maintain partnerships with customers and internal teams for improvement objectives.
• Ensure contractual commitments are met through project execution and stakeholder alignment.

Conhecimentos

Account Management

Customer Focus

Project Management

Effective Communication

Value Selling

Industry Knowledge

Formação académica

Bachelor's Degree

Postgraduate Degree

Descrição da oferta de emprego

Career Area: Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team that cares not just about the work we do – but also about each other. We are makers, problem solvers, and future world builders creating stronger, more sustainable communities. We don't just talk about progress and innovation – we make it happen with our customers, where we work and live. Together, we are building a better world for everyone to enjoy.

IT IS YOUR TIME!

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives. For nearly 100 years, we’ve helped customers build a better, more sustainable world and are committed to a reduced-carbon future. Our innovative products and services, supported by our global dealer network, provide exceptional value that helps customers succeed.

Joining Caterpillar means becoming part of a global team that values progress, innovation, and sustainability. We promote an inclusive culture that respects differences and believes in people's potential, welcoming candidates with disabilities and diverse backgrounds in gender, culture, ethnicity, religion, age, generation, race, nationality, and sexual orientation.

Important:

• Remember to include an English resume in your Workday profile.
• Check your email frequently, including spam/junk folders, for application updates. Use the candidate login on our career website for the latest status updates.

Job Summary:

Caterpillar Global Mining seeks a Continuous Improvement Manager responsible for managing execution of improvement portfolios with Strategic Account customers, focusing on mining equipment application, operation, maintenance, logistics, and inventory support. You will collaborate with major customers, dealers, and internal teams to develop and manage complex, strategic projects that optimize operations and fulfill contractual commitments.

What you will do:

• Develop and maintain partnerships with customers, dealers, and internal teams to meet improvement objectives.
• Identify business needs and barriers through collaboration with decision-makers.
• Work with Account Managers to align improvement strategies with overall account goals.
• Ensure contractual commitments are met through stakeholder alignment and project execution.
• Provide expertise on equipment management, production optimization, safety, and application processes.
• Serve as a subject matter expert on continuous improvement processes, tools, and best practices.

What skills you will have:

• Account Management and Customer Focus: Extensive experience in customer/dealer-facing roles, proficiency in equipment management, application, technology, and production optimization. Ability to create customized solutions and operate independently in customer environments.
• Industry Knowledge and Decision Making: Deep understanding of the mining industry, trends, regulations, and decision-making tools. Strong project management and leadership skills.
• Effective Communications and Relationship Management: Excellent communication skills and ability to build and maintain professional relationships.
• Value Selling: Knowledge of selling principles, emphasizing product and service value to meet customer needs.

Basic qualifications:

• Bachelor’s degree
• Pre-Advanced English proficiency

Preferred qualifications:

• Postgraduate degree
• Advanced English proficiency
• Knowledge of Caterpillar products, policies, and procedures

Additional information:

• Position may require up to 50% travel

Benefits include:

• Medical, dental, and medicines reimbursement
• Psychological, legal, social, and financial support programs
• Private pension, profit sharing, meal assistance, Christmas basket, transportation, life and personal insurance
• Extended maternity and paternity leave
• Employee resource groups (Young Professionals, Women in Networking, LGBTQIA+, Latin Group, Sport)

*Benefits are subject to change and eligibility varies by position and location.

The recruitment process does not use personal emails or request payments. Only official channels and @cat.com emails are used. For more info, visit this link.