Store Head - Goiânia

Tiffany & Co.; São Paulo; Presencial; BRL 60.000 - 100.000; Tempo integral

Resumo da oferta

An established industry player is seeking a dynamic Store Head to lead a talented team in a luxury retail environment. This role involves inspiring staff, exceeding sales goals, and delivering exceptional client service. As a leader, you will build strong relationships with clients, ensuring a memorable shopping experience while upholding the brand's prestigious legacy. If you are passionate about people, possess strong sales acumen, and thrive in a fast-paced environment, this opportunity is perfect for you. Join a team that values excellence and innovation, and play a pivotal role in shaping the future of luxury retail.

Qualificações

• 5+ years of store management experience in luxury retail.
• Exceptional interpersonal and communication skills required.

Responsabilidades

• Lead and develop the store team to exceed sales targets.
• Build relationships with clients to enhance their in-store experience.

Conhecimentos

Sales Management

Client Relationship Management

Interpersonal Skills

Communication Skills

Team Leadership

Sales Generation

Flexibility

Formação académica

Experience in Luxury Retail

Proficiency in English

Ferramentas

Microsoft Office Suite

Point of Sales (POS) System

Descrição da oferta de emprego

Tiffany & Co. is an international hallmark of quality, and our careers are no exception. We are looking for a people-motivated and sales-driven Store Head to lead our team. You will work closely with clients on the sales floor and effectively manage and inspire the team to success.

Your role in the Tiffany Legacy.

Reporting to the Brazil Managing Director, you will be responsible for ensuring the store exceeds sales plan and profitability targets. You will effectively lead, develop and support staff to meet and/or exceed individual sales plans with a strong focus on client development and providing outstanding client service. Your team sees you as a dynamic, attentive, and inspiring leader and mentor.

Responsibilities include, but are not limited to:

1. Lead, develop, and train the team, elevating and hiring talent to ensure a winning team and create a best-in-class service & selling organization;
2. Build relationships with internal and external clients, elevating in-store experience and consistently delivering memorable moments;
3. Model and uphold Tiffany & Co. client service standards;
4. Ensure exceptional operational support to drive sales and service;
5. Deepen the relationship with our clients to achieve sales plan and drive lifetime loyalty and spend;
6. Become an expert on product and sales training modules;
7. Recruit and onboard new starters.

Blue Box. White Ribbon. That’s a wrap.

To be the next Store Manager to join our team, you must have:

1. A minimum of five years of store management experience within a luxury retail environment;
2. Proficiency in English;
3. A keen eye and interest in style with a passion for people;
4. Exceptional interpersonal and communication skills as you work with a diverse client base;
5. Ability to be innovative in your foresight; your role will require you to adapt to various situations whilst always representing the brand true to its legacy;
6. You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade, and all holidays;
7. Proven track record in sales generation, managing the achievement of sales results;
8. Proven ability to develop new opportunities and maintain client relationships while ensuring brand recognition and penetration in market;
9. Proficiency with Microsoft Office, Word, Excel, Outlook, Visio, PowerPoint, client tracking systems, and Point of Sales (POS) system.