Assistente de Atendimento - Agência D. João VI

Sicredi; Marechal Cândido Rondon; Presencial; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A Sicredi, primeira instituição financeira cooperativa do Brasil, busca um Atendente para auxiliar na área de negócios, oferecendo atendimento ao cliente e promovendo oportunidades. O candidato ideal deve ter formação em Administração, Contabilidade ou Economia, além de experiência em atendimento ao cliente. Junte-se a nós e faça parte de uma equipe reconhecida como a Melhor Empresa para Trabalhar no Brasil em 2024!

Qualificações

• Experiência mínima de 1 ano em atendimento ao cliente, preferencialmente em instituições financeiras.
• Conhecimento básico de produtos e serviços bancários.
• Certificação CPA-10 é um diferencial.

Responsabilidades

• Atender os membros para resolver demandas e contribuir para a eficácia dos negócios.
• Identificar e promover novas oportunidades de negócios com os membros.

Conhecimentos

Comunicação

Relações interpessoais

Conhecimento de produtos financeiros

Formação académica

Graduação em Administração, Contabilidade ou Economia

Descrição da oferta de emprego

Job Description

Assist the agency's business area in serving members and clients by providing information related to Sicredi's products and services.

Support activities in self-service channels to ensure quick and efficient service, facilitating business transactions and meeting established goals.

Responsibilities and Assignments

• Provide customer service to members to address their demands and contribute to business effectiveness, as well as support the Business Department's needs.
• Identify and promote new business opportunities with members and refer them to Business Managers, assisting with operational formalities.

Requirements and Qualifications

• Complete or ongoing undergraduate studies in Business Administration, Accounting, or Economics.
• Basic knowledge of banking products and services.
• At least 1 year of experience in customer service, preferably in financial institutions.
• Good communication skills, interpersonal relations, and knowledge of financial products and services, with a solid understanding of member service.
• Reside in Marechal Cândido Rondon/PR.
• Having CPA-10 certification will be a competitive advantage.

Process Stages

1. Registration
2. Align expectations regarding this opportunity
3. Have a conversation
4. Hiring process

We are Sicredi, the first Cooperative Financial Institution in Brazil. For over 120 years, we have reinvented ourselves daily, driven by the efforts of our dedicated team members.

Our purpose is to build a more prosperous society alongside over 45,000 talented individuals who believe in this transformation. We continually evolve while maintaining the essence of cooperativism to overcome barriers, explore new horizons, and develop society with greater inclusion, diversity, and equity.

It is no coincidence that we are recognized as the Best Company to Work for in Brazil 2024, according to GPTW!

We continue seeking talented individuals who want to be part of building a better world, and we want you to join us.

#VemSerSicredi!